Consular Affairs officier

Job responsibilieties:
• Welcome UAE nationals and provide all services and assistance required, track solving their cases in coordination with the Line Manager and concerned bodies within MoFAIC and the host country.
• Carry out all processes of issuing and renewing passports, return tickets and temporary entry permits as well as other official documents for UAE nationals provide documents and certificates attestation services according to applicable policies and regulations.
• Monitor "Tawa Judi" system and support UAE nationals in all cases of death, marriage, complaints and treatment in coordination and communication with concerned authorities in the host country.
• Carry out all processes of issuing entry visas for citizens of the host country or applicants from other countries and raise their awareness on the applicable laws and regulations concerning residence and work in the UAE.
• Carryout all processes of reviewing and verifying certificates, official documents and papers such as educational certificates, legal and business documents (such as certificates of origin) and attestation of such transactions and certificates.
• Track judicial files, notices and proceedings related to UAE nationals and citizens of the host country in cases of loss of properties, extradition of convicted persons, and criminal data…etc. in accordance with applicable policies and regulations.
• Respond to customers' inquiries and questions whether by phone call or email, and provide them with information in a very professional manner reflecting the UAE culture.
• Write letters, notes and prepare periodical reports and statistics in a very professional manner
• Classify and keep documents and files in a systematic manner to ensure confidentiality and facilitate quick recovery.
• Prepare awareness bulletins and notify the UAE nationals of possible risks they might encounter in the host country, and provide them with guidelines on tourist, therapeutic and educational locations upon request.

Language skills required: Excellent Arabic and English – Latvian language will be considered as a bonus
Education: Bachelor in related field with minimum 2 years of experience
Working hours: Monday to Friday from 9:00 until 16:00
Salary: (1800 until 2300EURO) Brutto, depend on skills and qualifications

Interested candidates must send their CV and a motivational letter.