German speaking Customer Service Specialist - AirBnB Team

Concentrix

Details
Highlights
Company

Are you looking for an interesting customer service job in the travel industry?

Then look no further! Join our Airbnb team and support customers in their journey for the best trip ever!

As part of our team, we want you to thrive at work and therefore we offer you:

🏠 A job you can do remotely from the comfort of your home

🖥 A computer, monitor, and the small equipment you'll need to do your work

💵 A salary of 1450 eur/gross

🚉 $300 travel coupon from Airbnb every 6 months to fuel your travel needs.

👩🏻 A good health insurance which includes gym and dentistry

📱 Paid mobile phone bill

💳 Bonuses based on performance up to 100 eur/month

📈 Actual growth opportunities

👯 Supportive and fun coworkers

How we work is simple...

Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concentrix + Webhelp but supporting the clients of AirBNB, a vacation property rental platform.

What you will be expected to do is answer customer inquiries via text or phone in German & English and come up with solutions in cooperation with your Team Manager. These can be related to bookings, cancellations, or other lodging-related queries. You'll work in 8 hour long shifts, ranging from 10:00 to 0:00 from Monday to Sunday, giving you a better chance to manage your free time.

Requirements:

We think we'll be a great match if you're fluent in German and English, and have previous experience in call center environment!

If that sounds like you, all you'll need to do is complete our recruitment process which consists of an English language test, two interviews and, finally, a reference + clear criminal background check.

Enough about us - now we want to know more about you! 🤩 Press the button down below and send in your application in English at latest the 11th of March.

Monthly gross salaryGross/mo € 1450

Additional information: Bonuses based on performance up to 100 eur/month

Location

Latvia

Remote work opportunity

Time of work

Full-time with shifts

Languages

German
English

Contact person
Liva Strautmane
26065133

Concentrix + Webhelp ir starptautisks biznesa procesu ārpakalpojumu sniedzējs. Concentrix + Webhelp specializējas klientu apkalpošanā un maksājumu pārvaldībā, kā arī pārdošanas un mārketinga pakalpojumu sniegšanā, izmantojot balss, sociālos un digitālos kanālus. Kompānija darbojas vairāk nekā 70 valstīs, kurās nodarbināti 440 000 darbinieku, kas runā vairāk nekā 95% no pasaules valodām.Vairāk informācija atrodama uzņēmuma mājāslapā, www.webhelp.com un https://webhelplatvia.teamtailor.com/