Customer Support Specialist for Samsung

Concentrix

Details
Highlights
Company

Thinking about a career change? Join our Samsung team and discover the world of customer service.

We'll make sure to provide the training and necessary support for you to reach your best potential with us!

How? By providing you with this:

💵 Hourly rate, from 6.40 to 6.93 Eur/Gross (during trial period and after)

💳 Performance-based bonuses

🥼 Health and accident insurance

📱 Paid phone bill

📈 Career growth opportunities

🤩 Supportive and fun coworkers

You as a part of our team:

You will be responsible for answering incoming calls, mails and chats. You'll be consulting clients on their questions about Samsung products, solving technical issues as well as documenting the necessary information in our databases.

For you to flourish in this role, the most important thing is to be open to communication and to have the motivation to deliver good customer service

And to be able to help our customers, you need to be fluent in Latvian and have good Russian and English (spoken and written).

And what about us?

How we work is simple: Concentrix + Webhelp is a business outsourcing company, meaning, we offer our services to other companies to help them handle customer service, finances and other business processes. As our colleague, you will be employed by Concentrix + Webhelp but supporting the clients of Samsung, one of the world leaders in the electronics industry.

We're really hoping to see you join us, but before that - there are a few steps to complete. Our recruitment process consists of a personality test, an interview and, finally, a reference check. Hopefully, we turn out to be the good match and we'll be able to extend a job offer soon

So, will you take a chance on us? 🤩

Please send your CV in English language and we'll get in touch with you!

Monthly gross salaryGross/mo € 6.4 - 6.93

Location

Latvia

Time of work

Full-time

Languages

English
Latvian
Russian

Contact person
Matilda Olsson

Concentrix + Webhelp ir starptautisks biznesa procesu ārpakalpojumu sniedzējs. Concentrix + Webhelp specializējas klientu apkalpošanā un maksājumu pārvaldībā, kā arī pārdošanas un mārketinga pakalpojumu sniegšanā, izmantojot balss, sociālos un digitālos kanālus. Kompānija darbojas vairāk nekā 70 valstīs, kurās nodarbināti 440 000 darbinieku, kas runā vairāk nekā 95% no pasaules valodām.Vairāk informācija atrodama uzņēmuma mājāslapā, www.webhelp.com un https://webhelplatvia.teamtailor.com/