1070
Registration number: 302687119
- Details
- Highlights
- Company
Prasības kandidātiem
- English skills (C1/C2) in writing and speaking to understand documentation and log accurately in the client systems
- Previous experience in an outsourced customer service environment is advantageous
- Good at using computers and can do many things at once on them
- Friendly, positive attitude, team player
- Client - oriented personality
- Ability to work shift hours (Monday-Friday 9.00-19.00 and Saturday Sunday 9.00-18.00)
- Availability to start the job on 8th April 2024.
Darba pienākumu apraksts
- Help customers with questions or problems using phone, email, chat, etc., making sure to solve them quickly
- Keep accurate records of how issues are solved using the contact center tool
- Make sure problems are solved on time according to set goals
- Get help from the immediate supervisor for urgent issues
- Work alone or with others as needed
- Talk well with people inside and outside the company
- Make sure customers are happy and do work that meets quality standards
- Stick to scheduled work times
- Handle customer contacts while meeting goals for how quickly we respond, how long it takes to handle the issue, and how often we successfully solve issues
- Do extra tasks to make customers happier or to do better on goals
- Go to training when needed
Mēs piedāvājam
- Private medical insurance for self and family (spouse and kids)
- Career opportunities across the globe
- Learning- Access to multiple free trainings and courses via our internal learning platform
- Fun at work - multiple fun at work activities regularly
- Modern office at Jaunā Teika (Gustava Zemgala gatve 74, Riga)
€
1200 - 1400
Location
- Rīga, Latvia
Gustava Zemgala 74
Time of work
- Full-time with shifts
- Flexible schedule
Skills
Languages
- English
Contact person
Diāna Eisaka
37126390197
Diāna Eisaka
37126390197
Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.
Registration number: 302687119
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