2229
Customer Support Representative
NewTech Mobile SIA
Customer Support Representative
NewTech Mobile SIA
Customer Support Representative
NewTech Mobile SIA

Customer Support Representative

NewTech Mobile SIA

Requirements

  • Perfect Russian and English ( both spoken and written) 
  • Good communication skills 
  • Ability to work in team 
  • Good analyzing skills

Job description

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisations offerings

We offer

  • Be a part of professional and ambitious team
  • Participate in large and complex projects
  • Competitive salary
  • Health insurance
  • Modern looking office, up-to-date hardware and workplaces
  • Don't starve, we have free lunches
  • Free parking 
Monthly gross salaryGross/mo  € 2000 - 2300

Additional information:  Salary level depends of candidates experience.

Location

    Rīga, Latvia

Time of work

  • Full-time
Contact person
. .

Perfectionist workers who are easy to communicate with, we develop great IT products that actually work. Having vast experience in exploiting our technology, we know what it can do. Our IT solutions fit to the most specific business requirements.
Sure, we could go on talking about our fourteen-year track record. But lets keep it short we are a team that is worth working with.


Company websitehttp://www.impaya.com

Registration numberLV40103709254

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