5124
Reservation manager
Join UP! Baltics, SIA
Reservation manager
Join UP! Baltics, SIA
Reservation manager
Join UP! Baltics, SIA

Reservation manager

Join UP! Baltics, SIA

In this role you will be responsible for:

  • Tour Booking: Handle bookings, rebookings, and confirmations of applications, including arranging additional services.
  • Problem Resolution: Promptly address and resolve problem situations.
  • Individual Request Handling: Calculate and manage individual requests.
  • Partner Cooperation: Collaborate with partners, including agencies and Destination Management Companies (DMCs).
  • Agent Support: Advise agents on hotel offerings, additional services, operational rules, and assist in website navigation.
  • Customer Support: Provide a support to local clients during Saturdays in a shifts.

Professional experience and skills:

  • Experience in the Tourism Industry: Demonstrated background in tourism-related work.
  • Grammatically Correct Speech: Ability to communicate effectively with correct grammar.
  • Language Proficiency: Knowledge of both local and English languages, Russian would be an advantage.
  • Trainability: Quick and efficient in learning new skills and processes.
  • Stress Resilience: Capacity to remain calm and effective under pressure.
  • Teamwork Skills: Ability to collaborate effectively with others in a team setting.

Why join us?

  • Career in a large international fast-growing company;
  • Full-time employment (Monday - Friday 9-18, Saturdays on duty in a shifts 10-15);
  • Nice office in Riga (UNITY Business centre);
  • Discount for a car parking near the office;
  • We support the development of employees and offer: GROW UP corporate university, compensation for external education and training;
  • A culture of openness, equality and support;
  • Annual paid vacation and sick leave;
  • Corporate health insurance (after trial period);
  • Competitive salary;
  • Corporate travel discounts with Join UP!

Iesniedzot pieteikumu, pieteikuma iesniedzējs apstiprina personas datu pareizību un piekrīt savu personas datu apstrādei. Pieteikuma iesniedzējs apliecina, ka ir iepazinies ar Pārziņa tīmekļa vietnē publicēto informāciju par personas datu apstrādes nosacījumiem un mērķiem, Pārziņa kontaktinformāciju, pieteikuma iesniedzēja tiesībām saskaņā ar VDAR un to īstenošanas kārtību, kā arī citu informāciju saskaņā ar VDAR 13. un 14. pantu.
https://agent.joinup.lv/content/uploads/2024/06/INFORMATION-ACCORDING-TO-ART.-13-TO-14-GDPR_LV_ENG_03062024.pdf
Monthly gross salaryGross/mo  € 1823 - 1968

Location

    Rīga, Latvia
    Vienības gatve 109, Rīga, LV-1058

Time of work

  • Full-time

Skills

 Creativity, positive thinking, ability to take responsibility, proactive Emapathy Self-control

Languages

  •  English
  •  Latvian
Contact person
Inna Ganzhela
+38 067 440 15 26
We are Join UP! and SkyUp Airlines - together we form a group of companies with Ukrainian DNA - UPfamily, and are strategic partners. Our team is united over 1400 professionals in Ukraine and abroad.

Join UP! is a Ukrainian tour operator, which was founded in 2010, is one of the strongest tour operators and the most powerful players in the tourism market of Ukraine. We work in Ukraine, Kazakhstan, Estonia, Latvia, Lithuania, Moldova, Poland and Romania. Join UP! Baltic was opened on April, 2022. 

In general, the portfolio of Join UP! more than 40 directions. The tour operator's portfolio includes more than 7,000 hotels available for reservation, of which more than 250 are exclusive.

Our mission is to encourage travel to change people's worldview.

We invite to the team people who are truly in love with their work, those who are ready to accept challenges and turn them into opportunities, and who also share our values.

Together with us, you will get experience working in an international company, you will be able to put your knowledge into practice, implement cool projects and develop professionally. We believe that the best solutions are found and implemented by the team when everyone can contribute. Here you will have the opportunity not only to propose ideas, but also to implement them in life. We are in this together!

Join a multinational team of challengers who are transforming the travel industry every day and making people's travel dreams come true.

More about us:
Join UP!: Overview | LinkedIn
Tūroperators Join UP! brīvdienu komplekti, brīvdienu ceļojumi - Latvia
Join UP! tour operator holiday packages, holiday trips - Lithuania
Join UP! tour operator package holidays, holidays - Estonia

Registration number50203351701

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