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Join our team as a Cash Management Specialist!
Yes, you can! That's our attitude towards our work, ambitions, ideas and relationships. We, at Luminor, believe that anyone has the potential to achieve big things and encourage everyone to achieve them – professionally and personally.
Whoever you are, and whatever your role is, with Luminor you will get a once-in-a-lifetime opportunity to build a local banking champion.
Start your career as a Cash Management Specialist, where you will have the opportunity to enhance customer experiences and represent Luminor to our partners, clients, and in key networks and communities. Were excited to meet you join us!
What You Will Do:
- Actively manage daily banking tasks with corporate customer and internet bank users handling on customer level
- Managing daily requests and changes (accounts, cards, payment issues, etc.
- Implementing new business agreements within Luminor IT systems
- Consulting & advising customers, bank employees on daily banking questions
- Implementing and finding proper solution fast, with keeping high quality level
- Identifying existing and potential problems and properly representing corporate customers within Luminor organization - new product development, back office functions, etc.
- Defining business needs, recommendations and driving necessary changes or improvements together with business/products development stakeholders.
- Ensuring excellent customer experience by your daily work and tasks
- Building strong relationships with corporate customers based on good understanding of Cash Management products, market environment, customer needs.
What We Expect:
- Preferable 1-2 years Experience in handling IT system (bank core systems, customer ERPs, connection, product set up, etc.)
- Preferable Experience in handling corporate customers relationship and system crashes
- General daily banking products knowledge
- Experience in handling customer daily banking tasks
- Readiness to take ownership and long-term results orientation
- Preferable or currently studying University degree in Economics, Business Management, Finance, Banking, IT
- English and Latvian is required in spoken and written communication
What We Offer:
- Flexibility. Flexible working hours, remote work and a possibility to work from anywhere in the EU, Iceland, Switzerland and the UK (in total 90 days per year)
- International teams. Teams that go outside Pan-Baltic borders where people value challenging work together with good humor and having fun
- More vacation. Additional weeks of vacation are available to all employees who have been in the company for 1 year or more
- Volunteer time off. We care about giving back to society, therefore, you will get additional days off for volunteering purposes
- Paid leave. We are proud of our employees who are participating in military training. Therefore, Luminor offers 30 fully paid calendar days for military training every year
- Health benefits. A competitive benefits package in addition to your salary that includes health insurance after the first 3 months pass in all three Baltic states as well as Health days in case of your absence due to sickness without a doctor's note needed
- Wellbeing. Access to tools and resources that help to feel good and be productive at work and in life
- Professional growth. Internal and external training programs, workshops, conferences, online training etc.
- Special Offer for Luminor products & services. Enjoy special offers & pricing for products and services provided by Luminor
- Gross salary. 1,810 - 2,710 EUR gross per month, which is to be determined depending on your level of experience and competencies
The application deadline is 6th of the October. We are looking for a candidate primarily already located within the Baltics please apply with your CV in English and PDF format!
Location
- Rīga, Latvia
- Remote work opportunity
Skanstes iela 12, 1013, Rīga
Time of work
- Full-time
Ričards Vuškāns
Luminor is the leading independent bank in the Baltics and the third-largest provider of financial services in our region. We serve the financial needs of individuals, families, and companies. Just like our home markets of Estonia, Latvia, and Lithuania we are young, dynamic, and forward looking.
Luminor has a strong and capable team that is committed to achieving our strategic objectives. We are dedicated to supporting sustainable growth in the Baltic region by providing a long-term commitment to businesses and individuals.
Registration number: 40203154352