691
Senior Manager, Financial Crime Investigations
GoCardless
Senior Manager, Financial Crime Investigations
GoCardless
Senior Manager, Financial Crime Investigations
GoCardless

Senior Manager, Financial Crime Investigations

GoCardless

About us

GoCardless are here to support you and were committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we dont expect you to meet every requirement. If youre excited by this role, we encourage you to apply.
We are able to offer visa sponsorship and welcome candidates who are interested in relocating for this opportunity.

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

The role

We are seeking a dedicated person to assume comprehensive oversight of our financial crime investigations teams, spearheading the development and implementation of an advanced strategy to combat fraud and money laundering through rigorous, high-calibre investigations. This role will report to the Director of Risk Operations and be instrumental in not only developing the team but also in ensuring the consistent attainment of both established and newly developed performance metrics.
The ideal candidate will possess a sophisticated blend of expertise in financial crime domains, including Fraud, Anti-Money Laundering (AML), and Counter-Terrorist Financing (CTF), coupled with a strong foundation in operations management. Success in this role will demand exceptional capabilities across management, strategic data analysis, cost management, workforce planning and risk mitigation. Additionally, the role holder will be expected to drive complex optimisation initiatives that enhance operational efficiency and effectiveness across the board.

What excites you

  • Accountability for the delivery of GoCardless' fraud investigation metrics
  • Lead our investigations teams, ensuring daily performance meets and exceeds expectations 
  • Deliver expert technical support and comprehensive training & mentoring to the team 
  • Oversee comprehensive performance reporting and conduct in-depth data analysis to identify critical pain points and uncover strategic opportunities for enhancement and innovation
  • Work closely with second-line risk teams to identify and transfer relevant risk activities into financial crime investigations (first-line)
  • Identify, define and implement strategies to continuously enhance team performance - both short and long-term
  • Regularly identify and implement process improvements
  • Manage cross-functional projects to meet strategic objectives & goals 
  • Foster a culture of high engagement, ensuring the talent in the team is set up for success 

What excites us

  • You have 5+ years of leadership experience in financial crime with deep subject matter expertise 
  • You are passionate about building high-performance teams and have a track record of success 
  • You have a recognised qualification related to financial crime such as ACAMS or ICA
  • You know how to balance risk, customer experience and operational efficiency
  • You have a strong technical understanding of financial crime, and an excellent ability to break complex problems down and communicate them 
  • You have a strong track record managing relationships at a senior level
  • You are solution-oriented and dont shy away from challenging the status quo by bringing viable, alternative solutions to the table
  • You bring the hustle and are thoroughly able to prioritise, organise and execute demanding workloads 

This role ideally suits someone who has worked in a compliant and high-growth business. However, our team comes from various backgrounds, and we welcome diversity if you're unsure, please apply. We look forward to meeting you.

Working hours: Monday-Friday 9 am - 6 pm, and willingness to work on some public holidays. 

(some of) The good stuff

Salary range - the expected base salary range for this position is between €4200 and €5000 (gross).

Other benefits:
  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 
Monthly gross salaryGross/mo  € 4200 - 5000

Location

    Rīga, Latvia
    Marijas iela 2a
  • Remote work opportunity

Time of work

  • Full-time
  • Flexible schedule

Languages

  •  English
Contact person
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.



Registration number07495895

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