406
Registration number: 07495895
- Details
- Highlights
- Company
About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.
The role
GoCardless are here to support you and we're committed to making the hiring process inclusive and accessible for everyone. If you need extra support or any adjustments made, please reach out to your Talent Partner.
Remember, we don't expect you to meet every requirement. If you're excited by this role, we encourage you to apply.
We're looking for a customer-centric AML Operations Analyst to join our AML & Escalations team. You'll be part of the wider Operations team here at GoCardless where you'll help us to deliver an exceptional experience to our fast-growing Customer base, whilst ensuring we protect GC from financial crime risks.
This role will be based out of our office in Riga and working hours will be from 9.00 am - 6.00 pm (Mon - Fri). Some flexibility may be required from time to time.
What excites you
- Acting as a point of escalation within Customer Operations, helping your colleagues solve problems using your expertise in AML/Financial Crime.
- Carrying out enhanced due diligence reviews/complex risk assessments on our higher-risk customers and providing risk-based recommendations.
- Reviewing Adverse Media, PEPs and Sanctions screening alert escalations from Customer Operation representatives.
- Assessing suspicious accounts or behaviours and completing detailed internal SARs (Suspicious Activity Reports) where required.
- Handling AML-related queries & requests for information from external bodies in a comprehensive and timely manner.
- Delivering KYC reviews on GoCardless customers in line with our CDD framework, applying an end-to-end, customer-focused approach.
What excites us
- Strong KYC/AML background and investigations experience.
- Experience in drafting and submitting suspicious activity reports to the relevant authorities.
- A flawless command of English communicate clearly in speaking and writing, and are happy to support customers via email or over the phone.
- Youve worked as part of a team focusing on transaction monitoring and investigations or within a QC/QA team.
- You can clearly explain AML compliance and related risks, develop sound mitigation strategies and find solutions
- You're passionate about balancing AML requirements with a great customer experience, explaining our requirements effectively
- You take pride in having strong attention to detail and always see tasks through to completion
- You're proactive, can pre-empt issues and are a creative problem solver
- You have the ability to keep calm under pressure
- You're comfortable working with internal stakeholders at all levels, upholding our core product & compliance requirements with a problem-solving approach
- Fluency in French, German or Spanish will be an advantage
(some of) The good stuff
Salary range - the expected base salary range for this position is between €1500 and €1900 (gross).
Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.
- Wellbeing - stay healthy with dedicated support and medical cover
- Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GCs get equity to help you make a valuable contribution
- Parental leave - to suit everyone embarking on life's great adventure
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
€
1500 - 1900
Location
- Rīga, Latvia
- Remote work opportunity
Marijas iela 2a
Time of work
- Full-time
Languages
- English
Contact person
Talent Team
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.
Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.
Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.
Registration number: 07495895
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