716
Registration number: 40203110019
- Details
- Highlights
- Company
Dyninno is a group of companies providing products and services in the Travel, Finance, Entertainment, and technology sectors in 50+ countries. The company develops and implements innovations and technology in its products. Thanks to that, casting professionals quickly find true talent, travelers get the best ticket prices for flights from over 70+ airlines in a fraction of a second, and clients have access to loan products and financial instruments in just one click from anywhere in the world.
We are looking for an HR Manager for Dyninno Latvia, previously known as Innovative Travel Solutions (ITS), who will focus on employee retention, engagement and talent acquisition within call/contact center. The role also involves developing and implementing strategies to improve employee satisfaction and performance, managing HR operations team, collaborating with senior management on HR planning and budgeting, and ensuring compliance with HR policies to support business growth and operational success.
Dyninno Latvia, previously known as Innovative Travel Solutions (ITS) operate within travel business division of Dyninno Group, helping travelers, families, and friends in both the economy and business segments reach their flight destinations, providing customer service, and offering a range of travel products across 60+ countries. Weve got two offices in the most popular business districts of Riga Quiet Center and Skanste, where our agents provide customer support on travel-related matters and sell flight tickets online.
Responsibilities:
- Developing and implementing engagement and retention strategies to meet headcount needs and drive the companys growth objectives;
- Collaborating with business leaders to understand short-term and long-term business strategy needs and build effective recruiting plans that align with business goals;
- Managing and mentoring a team of 2 HR operations/HR administration specialists, fostering a high-performance work environment while effectively delegating tasks to optimize team productivity;
- Creating a yearly headcount plan and fulfilling it;
- Proposing and putting into action development plans within HR Department;
- Planning, preparing, and participating in Employee Branding activities, conferences, and professional events on behalf of the company;
- Budgeting and controlling expenses for HR Strategy and initiatives implementation;
- Implementing and controlling quality of execution of global HR standards, policies, processes, and initiatives;
- Advising Senior Management on market salary and benefits structure benchmarks, best practices, and providing valuable insights;
- Coaching HR and Operations leaders;
- Collaborating with PR Department representatives to increase brand awareness and employee engagement;
- Escalating potential bottleneck situations to Global HR Director;
- Driving and ensuring strict adherence of HR policies by all managerial and non-managerial staff;
- Maintaining HRIS via regular auditing;
- Ad-hoc tasks.
Requirements:
- Proven experience as an HR Manager / HR Business Partner / HR Generalist, experience within call/contact center, retail, wholesale, logistics or telecommunications industries will be considered as advantage;
- Strong knowledge of HR practices and policies in various domains: Talent Acquisition, L&D, Performance Management, Succession Planning, etc.;
- Demonstrated experience in developing and implementing HR plans, policies, L&D programs aligned with business objectives;
- Experience managing HR budgets;
- Understanding of compliance requirements, including employment laws, data privacy regulations, and industry standards;
- Excellent communication and interpersonal skills, very good English skills, and ability to effectively collaborate with stakeholders at all levels;
- Proven ability to work in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
We don't want to set any limits, but if we are naming the numbers, then the salary range for this position is from EUR 3,300 gross up to EUR 3,800 gross per month depending on your experience and skills.
With us you will:
- Be a part of a top-tier team, work on projects that reach millions worldwide, and create complex in-house products and solutions;
- Learn and exchange ideas in lectures and workshops led by colleagues and team leads;
- Get health benefits: fully covered health insurance after end of the trial period (dentistry, out-patient treatment, mental health, medicine, etc.), well-being activities, vaccination days;
- Enjoy employee discount programs and have fun at monthly internal activities and celebrations;
- Work from a modern and well-equipped office in the center of Riga, with parking space for bikes and scooters, fresh fruits and coffee on a daily basis.
€
3300 - 3800
Additional information: The salary range for this position is from EUR 3,300 gross up to EUR 3,800 gross per month depending on your experience and skills.
Location
- Rīga, Latvia
Jeruzalemes iela 1
Time of work
- Full-time
Skills
Languages
- English
- Latvian
- Russian
Contact person
Karina A.
Karina A.
Innovative solutions for technological challenges.
Dynatech is the hub of competencies and operations for America based international Company Dyninno Group. Dynatech provides IT, marketing, operations, and administrative products and services for three main areas inside Dyninno Group: travel, finance, and entertainment.
Dyninno Group has offices in 19 locations, and we are expanding fast, opening at least one new market every year. Our people are our core strength, and their talent and dedication allow us to be one step ahead of the competition. Our mission is to boost the synergy between our proprietary technologies and foster know-how in the commercial product lines of our clients.
Registration number: 40203110019
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