956
IT Technician
GoCardless
IT Technician
GoCardless
IT Technician
GoCardless

IT Technician

GoCardless

About us


At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

The role

The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with peoples best interest at heart: we enable GoCardless employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.
As an IT Technician you'll be the front face of IT to the rest of the business working as part of the global service desk team on our Tech Bar, this is the first port of call for colleagues to come to when they need IT help.
Location: Riga Office (Novira Plaza, Marijas iela 2a)

What excites you

  • Experience of supporting macOS, Google Workspace, including user management, devices and applications
  • You care deeply about outstanding user experience
  • You enjoy troubleshooting & solving problems
  • You can work independently or as part of a team working towards a common mission
  • You have excellent verbal and written communication skills & produce detailed documentation

What excites us

  • Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget
  • A clear career progression: opportunities for growth and competencies aligned to our competencies framework
  • Ownership and freedom: we give people problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it)
  • Good work-life balance

Salary range - the expected base salary range for this position is between €1800 - €2250 (gross).

Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.

We dont expect you to meet every requirement. If youre excited by this role, we encourage you to apply.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period (in accordance with our work away policy)
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.
Monthly gross salaryGross/mo  € 1800 - 2250

Location

    Rīga, Latvia
    Marijas iela 2a
  • Remote work opportunity

Time of work

  • Full-time

Skills

 macOS Google Cloud Platform Zoom Okta Slack

Languages

  •  English
Contact person
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.



Registration number07495895

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