Danish Speaking Customer Experience Specialist

Zalaris HR Services Latvia SIA

Details
Highlights
Company

Position Summary

Join Our Team as a Danish Speaking Customer Experience Specialist!

Are you fluent in Danish and enjoy working with people, data, and technology? This is your opportunity to join a team where youll work with world-class SAP systems and well-known clients.

In a supportive, Scandinavian-inspired environment, youll have the chance to grow your career and gain valuable experience in customer experience, HR payroll services, and utilizing industry-leading software tools.

Your Responsibilities

Utilize Zalaris and SAP systems to manage and administer customer-related HR data
Provide first-line support, resolve issues, and answer inquiries efficiently and professionally
Engage with customers through written communication and phone calls
Manage attendance and absence records while ensuring customer data accuracy
Prepare and deliver insightful reports
Assist with inquiries related to systems and self-service portals, providing effective problem-solving solutions

Your Experience and Skills

Fluency in Danish; additional Nordic languages are a plus
Strong command of English
A genuine enjoyment of communication, with a customer-first mindset
Attention to detail and precision in handling data
Tech-savvy with eagerness to work with advanced systems like SAP
Strong problem-solving skills with a positive, adaptable attitude
A desire to grow professionally and contribute to a collaborative team

Nice-to-haves:

Previous experience in customer service, finance, or accounting
Familiarity with HR systems, especially SAP systems

Your educational background is not a concern, as long as you have the skills or the enthusiasm to learn!

What We Offer

Competitive salary starting at 1600 EUR gross for junior positions, with potential for growth based on relevant previous experience aligned with the role's responsibilities and language skills
Flexible work arrangements, including hybrid work options
Platinum-level health insurance for peace of mind, including coverage for sports, dentistry, mental support, massages, and more
Lunch compensation and daily office snacks to keep you energized
A modern office in the heart of the city, with a rooftop terrace, a car parking facility, and a dog-friendly policy - bring your pet to work!
A people-first culture where communication and teamwork drive success
Training opportunities and hands-on experience with SAP systems, perfect for learning or enhancing your skills
Group-level internal career opportunities, a clear career progression path, and a salary review process
Team-building events and celebrations
Supportive colleagues and an inclusive international environment, ideal for personal and professional growth
Additional benefits, including paid participation in sports events and a range of thoughtful perks to support your well-being and work-life balance, because we believe in taking care of our people!

Considering Relocation to Riga, Latvia?

If you're considering relocating to Riga, Latvia, we provide support and information to help you start your new chapter here. From practical advice to emotional support and guidance on settling in, were dedicated to making your transition as smooth and comfortable as possible.

Monthly gross salaryGross/mo € 1600

Additional information: salary STARTING at 1600 EUR gross for junior roles, with growth potential based on experience. Enjoy hybrid work, platinum health insurance, lunch perks, car parking, a modern city-center office at Novira Plaza, training & clear career growth paths!

Location

Latvia

Remote work opportunity

Time of work

Full-time
Flexible schedule

Skills

English Danish Customer Data Attention to Detail Written Communication Oral Communication Computer Skills Software Skills Customer service

Languages

Danish
English

Contact person
Zalaris Talent Acquisition Team

Simplify work life. Achieve more.

We are a leading service provider of Human Capital Management (HCM) solutions, serving more than 1.5 million employees monthly with an annual revenue of more than 88 million Euros. We hold #1 or #2 positions in most of our markets, and carry over two decades of experience in transforming HR and support creating sustainable businesses with our clients.

Our mission is to simplify HR and payroll administration, and empower you with useful information so that you can invest more in your people.

Our values bind us together as one company as they shape the way we behave towards each other, our customers and our partners across the markets we serve.

We believe that everyone matters in this company and that no one person is better than another.
We dare to aim high! #bestingmyself is everyone's motto because we give the best version of ourselves to the team.
We believe that the best results are achieved, not by being the best in the team but by bringing the best out of your team, and supporting each other across the finish line. This is true team spirit.

Specialties: SAP HR, Finance and Payroll Management, HR Consulting, Strategic HR, SuccessFactors, HR Outsourcing, SAP HANA, Cloud Services, HR Management, and Information Logistics.