Are you a tech-savvy, problem-solving enthusiast with a passion for helping people? Pax8 are excited to welcome a skilled Technical Support Engineer eager to kickstart your career in our growing team in Riga, Latvia! At Pax8, youll play a key role in delivering exceptional support to our partners while working at the heart of one of the most dynamic teams in the industry!

We're looking for a passionate and solutions driven Technical Support Engineer to join our dynamic global Partner Support team. In this role, youll be the go to technical expert for our partners, helping them navigate our platform and resolve challenges with confidence and ease. From platform operations to billing, migrations, and marketplace support, youll be at the heart of everything we do to empower our partners to thrive. If you're a natural problem solver who thrives in a fast paced, collaborative environment, and you love turning complexity into clarity - this is your chance to make a real impact in one of the most exciting tech companies in the industry!

The Team: Our team live and breathe our values, elevating each other and insatiable appetite for learning which drives your success. At Pax8, our servant leaders put employees first and we are about delivering exceptional employee experience to inspire customer experience. 

Join us and youll be part of a support team building and growing the worlds favourite marketplace. 

We review and acknowledge every application using real humans - please look out for a response from us to your application in your inbox but check spam too!

Salary & benefits for our Technical Support Engineer:

Pax8 Office Environment: Step into our vibrant office in Riga, a dynamic workspace that merges creativity with comfort! Imagine quirky offices filled with endless snacks, refreshing drinks, and bustling social events. Hot-desking with extra monitors keeps you connected. For those seeking wellness, enjoy light-filled environments with breakout spaces, wellness areas, and state-of-the-art coffee machines. Whether you're into fitness or simply need a shuttle to work, these offices are designed to energise and inspire every day!

If you struggle to get time out were happy to accommodate early/late conversations and interview times or if you have any queries you can ring Will, the talent partner managing this role on +44117 471 3268 DDI (No Agencies Please)

Pax8 is the technology marketplace of the future, linking partners, vendors, and small to midsized businesses (SMBs) through AI-powered insights and comprehensive product support. With a global partner ecosystem of over 35,000 managed service providers, Pax8 empowers SMBs worldwide by providing software and services that unlock their growth potential and enhance their security. Committed to innovating cloud commerce at scale, Pax8 drives customer acquisition and solution consumption across its entire ecosystem.

More about Pax8: 

Get a feel for our progress, culture and how we constantly strive to be better and do better below: 

It's an exciting time to join us as Pax8, as we have just been certified as aGreat Place to Work

We are Pax8 where our employee experience meets customer experience - come and be "work happy" with us! It's an exciting time to join us as Pax8 EU enter the next significant stage of our incredible growth! As we expand across Europe, we have 8 offices supporting 23 languages and our teams continue to grow! You will be working in a mature Cloud market. We help our partners build revenue and succeed with cloud services. It's our mission to be the worlds favourite place to buy cloud products - why not be a part of that success story?

Overview: 

Our mission is to be the worlds favourite place to buy cloud products. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is important to us, and at Pax8, its business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life

Culture is important to us, and at Pax8, its business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best. We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the UK. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with GDPR best practices and processed only in accordance with our recruiting processes.  

Job Applicant Privacy Notice (https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/)