64
Registration number: 40203229746
- Details
- Highlights
- Company
Responsibilities
• Responding to customer inquiries via email, chat, and phone in a professional and timely manner
• Assisting clients with account setup, transactions, and general navigation
• Investigating and resolving client issues or escalating when necessary
• Documenting customer interactions and feedback to improve service quality
• Collaborating with the product team to report bugs or suggest feature improvements
• Maintaining up-to-date knowledge of company products, services, and procedures
Required Qualifications
• Work experience in Customer Service, Communications, or related field
• Strong verbal and written English communication skills
• Basic technical understanding of digital platforms and services
• Proficiency in Microsoft Office and customer support platforms
Soft Skills and Cultural Fit
• Empathetic and customer-oriented approach
• Problem-solving mindset with strong attention to detail
• Ability to manage multiple tasks under pressure
• Willingness to learn and adapt in a fast-paced environment
• Positive attitude and strong team collaboration skills
📩 Apply via CV.lv or email your CV to: careers@euroexchange.lv
€
1400 - 2000
Location
- Rīga, Latvia
Ulbrokas iela 23
Time of work
- Full-time
Contact person
Vadim Bondarenko
Vadim Bondarenko
Euro Exchange is a licensed E-money institution based in the UK, offering services such as international payment processing, multi-currency accounts, debit and prepaid cards, merchant accounts, and family remittances.
Registration number: 40203229746
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