Middle Client Delivery Manager

GR8 Tech

Details
Highlights
Company

What you’ll drive:

End-to-end client onboarding delivery

Own technical onboarding and integration projects from kickoff to BAU handover.
Ship predictable outcomes by driving multiple parallel deliveries, managing risks, and keeping execution on track.
Unblock day-to-day delivery challenges and make fast decisions when priorities shift.

Client partnerships and cross-functional alignment

Act as the main delivery partner for clients during onboarding, building trust through clarity and execution.
Align closely with Sales, Account Managers, and engineering teams to ensure delivery commitments match client and business goals.
Coordinate cross-functional teams and dependencies across platforms, integrations, and APIs.

Scalable delivery operations

Build and improve scalable delivery processes together with the Lead of Global Delivery.
Optimize tools, workflows, and KPIs to increase delivery speed, quality, and transparency.
Standardize onboarding practices to enable consistent, high-quality delivery as the client portfolio grows.

Team leadership and growth

Lead and grow a team of technical delivery experts, fostering ownership and accountability.
Scale the team’s impact and responsibilities as onboarding volume and complexity increase.

What makes you a GR8 fit:

Must-have

3+ years of IT delivery management experience leading technical projects and teams in a client-facing environment.
Strong B2B client delivery background with ownership of end-to-end execution.
Solid iGaming industry knowledge and understanding of platform-based products.
Hands-on experience with technical integrations, APIs, or complex onboarding flows.
Proven ability to lead teams of 10+ people while running multiple projects in parallel.
Strong understanding of SDLC, Change Management, Release Management, and Agile/Scrum practices.
Fluent English; proficiency in Ukrainian or Russian.

Nice-to-have

Experience improving delivery processes, KPIs, and operational efficiency at scale.
Advanced use of JIRA, Confluence, and delivery monitoring tools.
Knowledge of Turkish.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

Paid maternity/paternity leave + monthly childcare allowance.
20+ vacation days, unlimited sick leave, emergency time off.
Remote-first + tech support + coworking compensation.
Team events (online/offline/offsite).
Learning culture with internal courses + growth programs.

Monthly gross salaryGross/mo € 2000 - 4000

Additional information: 20+ vacation days, unlimited sick leave, emergency time off.

Location

Rīga, Latvia
Remote

Time of work

Full-time

Languages

English
Russian

Contact person
Mariana Hrynchuk

GR8 Tech is a global product company that provides innovative, scalable platforms and business solutions for the iGaming industry. We provide great gaming tech to satisfy even greater ambition. Leveraging our extensive experience, the GR8 Tech platform successfully handles millions of active players, offering cutting-edge practices for development and growth in the gambling industry. We develop complete tech coverage for gambling businesses worldwide, including iGaming platform solutions, consulting, integration, and long-lasting operation services.

Operating in the dynamic tech market, GR8 Tech is committed to providing comprehensive support and development opportunities for our employees. Remote work is one of our most valuable benefits. We believe that in todays world, it is entirely possible to work from anywhere while maintaining a healthy work-life balance. The foundation of successful remote work lies in loyalty, trust in people and support at all levels. Join us!