826
Registration number: 40103815035
- Details
- Highlights
- Company
Position overview :
We are looking for a curious, motivated, and dependable individual to join our Global Business Services (GBS) Collections team. In this role, you will play a key part in supporting healthy cash flow across the business by working with customers and internal partners across different countries and functions, understanding customer payment behavior, and helping resolve issues that may delay payments.
You will be responsible for following up on open items, documenting customer interactions, facilitating dispute resolution, and knowing when to escalate issues. You will learn how endtoend accounts receivable processes work and gain practical insight into how finance operations support the business.
This role is a great opportunity to kickstart a career in a global organization. We value curiosity, analytical thinking, and a strong sense of ownership. If you enjoy learning and problem solving, and your ideal working day includes working with data, systems, and people, join our supportive team!
Responsibilities :
- Proactively manage accounts receivable collections through customer contact (email, phone) to ensure timely payments.
- Investigate, resolve, and escalate customer disputes, including account reconciliations and discrepancy resolution.
- Analyze customer payment behavior to identify risks and improvement opportunities.
- Prepare and deliver regular collections reports with clear insights and commentary.
- Maintain accurate customer master data, activity notes, and documentation in systems.
- Collaborate closely with internal stakeholders (Credit, Sales, Customer Service, Cash Application) to resolve issues efficiently.
- Ensure compliance with accounting principles, internal controls, and support audit requests.
- Contribute to process improvements, standardization initiatives, and maintain up-to-date process documentation.
- Escalate complex or high-risk issues to relevant stakeholders as needed.
Required skills and experience :
- Advanced English communication skills (written and spoken), including the ability to handle phone and conference calls with customers and internal stakeholders.
- Strong sense of responsibility with effective timemanagement skills and the ability to meet deadlines.
- High level of accuracy and attention to detail, combined with strong analytical and problemsolving skills.
- Proactive mindset with the ability to work independently as well as collaboratively within a team.
- Positive attitude with strong collaboration and interpersonal skills.
- Good computer skills, including proficiency in Excel and MS Office.
Considered an advantage:
- Education in finance, economics, or a related field, and/or experience in finance, a GBS environment, customer service, or similar roles.
- Knowledge of Italian and/or German language.
- Experience working with SAP.
We offer :
- Monthly gross salary starting from 1240 - 1475 EUR, depending on skills and experience;
- Partially working from home option;
- Transportation allowance;
- Health, accident and critical illness insurance;
- Annual bonus program and special recognition awards;
- Excellent working conditions in modern environment;
- An international exposure in a cross-cultural community;
- Training, great opportunities to grow and develop your career nationally and internationally;
- Companys social events;
- Birthday holiday.
Please be informed that allnex conducts background checks as part of our hiring process.
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
€
1240 - 1475
Location
- Rīga, Latvia
Gunāra Astras iela 1C - Hybrid
Time of work
- Full-time
Languages
- English
Contact person
Alēna Freiberga
Alēna Freiberga
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.
Registration number: 40103815035
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