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Customer Onboarding Specialist
IBANPAY SIA
Customer Onboarding Specialist
IBANPAY SIA
Customer Onboarding Specialist
IBANPAY SIA

Customer Onboarding Specialist

IBANPAY SIA

Your workday will consist of:

  • handling Know Your Customer (KYC) process - preview and verification of received documentation and making an analytical risk assessment for our Clients
  • daily interaction with team members and other departments
  • ensuring high level customer satisfaction
  • reporting technical issues to the relevant parties

To fit this position, you should have:

  • proficiency in English language (especially written)
  • strong analytical and problem solving skills
  • experience in banking / finance / payments industry is considered as advantage
  • ability to communicate clearly, friendly, professionally, both in writing and in speech
  • ability to work individually and in a team
  • solid computer skills

We are grateful to deliver for you the best employee experience and we offer:

  • paid KYC training cycle (about 1 month) to perform the job at the highest standards
  • private health insurance (including sports, rehabilitation etc. coverage) straight after successful probation
  • valuable work experience in a young, dynamic and friendly international environment
  • excellent opportunity to practice the language and develop new skills
  • flexible working schedule with a balanced mix of morning, evening and night hours – perfect to combine with studies
  • social benefits, all taxes paid, guaranteed salary increase
  • career growth opportunities
  • regular corporate events
  • partly remote work opportunities after training

Additional information

Please, prepare a well-considered motivation letter in English specifying your compliance with the requirements and send it to us along with your CV.
Only successful applicants will be contacted. If you are not contacted within 30 days of submitting your application, please consider your application unsuccessful.

NB! Please only apply, if you're legally authorized to work in the EU countries / have a working permit in Latvia.

Hourly gross salaryGross/h  € 4.4 - 8.8

Additional information:  paid training cycle, performance-based bonuses, flexible working schedule, private health insurance, remote work opportunities

Location

    Rīga, Latvia
    Meistaru iela 33, Valdlauči
  • Remote work opportunity

Time of work

  • Full-time with shifts
  • Flexible schedule

Languages

  •  English
Contact person
Ibanpay HR team

We are a Latvian-based company specializing in provision of outsourced services. Our fields of expertise are payment processing, customer support, customer relationship management, change control, risk management and data gathering & filing.



Company websitehttp://www.ibanpay.com

Registration number40003738543

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