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Intrum Global Technologies
IT Operations Analyst
Intrum Global Technologies
Intrum Global Technologies

IT Operations Analyst

Intrum Global Technologies

This is the job.

  • Monitor a variety of systems and interfaces, scheduled tasks and business application processes in order to ensure business process continuity.
  • Respond to incidents, further diagnosis, resolution, root cause identification, documentation.
  • Be part of the development process.
  • Plan and schedule upgrades, updates, reconfigure OS and applications, test and implement configuration changes.
  • Logical thinking and a positive attitude.

You have:

  • IT degree or equivalent work experience
  • Ability to work on projects independently, keeping track of many ongoing tasks simultaneously
  • Practical Linux, Windows administration skills
  • IT Service Desk experience
  •  IT degree or equivalent work experience.
  • Fluent written and verbal English language
  • Focused and responsible person who is able to follow procedures and guidelines

Additional Experience that we appreciate:

  • Ability to maintain servers and keep the applications and services up and running
  • Experience working with Atlassian products (JIRA/Confluence)
  • Understanding of Windows domain infrastructure, AD, LDAP, GPO, permissions, security groups
  • Understanding of database concepts – oracle, mssql, mysql/maria, postgre, mongo.
  • Good understanding of Service Desk, Support and Problem Management practices.

We Offer:

  • Very stable work environment within the biggest credit service management company in Europe which is recognized as an undisputed market leader.
  • Experience working in an international company with offices in 24 countries.
  • Social security and benefits (including health insurance, etc.).
  • Monthly gross salary from EUR 1500 to EUR 2500.
  • Team building events and sports activities.
Monthly gross salaryGross/mo  € 1500 - 2500

Additional information:  Health insurance, internal/external training, sports activities, flexible working hours

Location

    Rīga, Latvia
    Ieriķu iela 5
  • Remote work opportunity

Time of work

  • Full-time
  • Flexible schedule

Skills

 Linux Windows

Languages

  •  English
Contact person
Ieva Gavare

Intrum is the industry-leading provider of Credit Management Services with a presence in 24 markets in Europe. Intrum helps companies prosper by offering solutions designed to improve cash flows and long-term profitability and by caring for their customers. To ensure that individuals and companies get the support they need to become free from debt is one important part of the company’s mission. Intrum has more than 10,000 dedicated and empathetic professionals who serve more than 100,000 companies across Europe.

Intrum Global Technologies, established in Riga since 2010 is responsible for software development, maintenance and support for the company into a group level and employs more than 250 IT professionals locally.


Company websitehttps://www.intrum.com/igt/

Registration number40103314641

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