Control Center Support Specialist

EXANTE

Details
Highlights
Company

Requirements for candidates

Analytical mindset and open for teamwork
Fluent English is a must (Russian as an advantage)
The capability of reading technical documentation
Willingness to learn about trading processes and used IT technologies.
Is ready to work in night shifts

As an advantage:

Atlassian products (JIRA, Confluence), PostgreSQL, Elk stack (Elastic Search)
Experience in Call center, Helpdesk support
Trading processes and financial instruments

Job description

Monitoring business-critical processes and Configuring intelligent alerts
Identify issues or symptoms before they reach out to customers
Execute procedures on a scheduled basis

What we offer

A career in a leading international FinTech company that has offices all around the world
Bonus for good performance
Extra medical insurance and co-financed professional development program after the probation period
Flexible working hours in shifts
Work in a modern office, where you will be able to have a cup of hot coffee or tea + a snack and fresh fruits
Free lunch every working day by your choice
Multicultural team and environment

Please pay attention!

For this position motivation letter is required. We will consider CV and cover letters in English only.

Monthly gross salaryGross/mo € 1100 - 1300

Location

Latvia

Time of work

Full-time

Languages

English

Contact person
Yulia Romanova

Do you want to challenge the way the investment and brokerage industry works? Founded in 2011, EXANTE is an international investment company that provides direct market access and professional services to institutional investors, asset/wealth managers, brokerages, and investment funds. Our one-stop multi-asset trading platform unlocks 400,000+ instruments including stocks & ETFs, options, bonds, futures, currencies and metals: https://exante.eu/

Headquartered in London, UK EXANTE has international representation in 10+ European and Asian locations. EXANTE is licensed by MFSA, CySEC, HK SFC, and UK FCA and employs over 500 talents across the globe blending trading and technology skill sets.