RSS Riga, Latvia, being part of the Global Digital Hub

The Global Digital Hub has newly been established within Roche Services & Solutions (RSS). Our main purpose is to strengthen the digital capabilities of Roche globally by supporting central initiatives with Social Media Management, Brand Support, Digital Publishing Services, Marketing Automation, Copywriting and Creative Design.

Due to the continued high demand for RSS services, we created a satellite location in Riga, Latvia in 2023. The Riga office is part of the Roche Services & Solutions EMEA organization and complements the Budapest site in capabilities and capacities. The Riga office is planned to grow to more than 200 employees over the next 4-5 years, with talents in exciting and emerging fields such as Digital Marketing, Regulatory Capabilities, Agile Coaching, Project Management as well as Finance.
More information: https://www.roche.lv/en/par-roche/rss

About the position:

The Digital Campaign Coordinator is a technically-qualified person (expert) that strives to achieve business objectives by managing on time delivery of digital campaigns to our customers.
The Digital Campaign Coordinator supports marketing stakeholders by consulting them on how to further advance their digital campaigns and ensure our digital tools and best practices are being leveraged. The Digital Campaign Coordinator is expert in all aspects of digital project management, content management and publishing across different platforms and is able to build out reporting metrics that supports the business in continuing their growth to meet KPIs and objectives.

Your day to day responsibilities are:

We are looking for upbeat, dynamic individuals who are highly involved and passionate about digital campaigns and willing to learn more about Campaign Management. As a Coordinator you are a person who enjoys team work and is familiar with digital campaigns. You will be part of our Digital Campaign team and would be responsible for publishing and managing paid content online. You will be at the forefront of our communication and the work you'll do will directly impact the way our followers will interact with our brand.

As a qualified expert, you:

• Own the timely release of a digital campaign: Interact and collaborate with cross functional teams to set up and own the timely execution of a campaigns across multiple channels and platforms
• Coordinate and manage all activities linked to release preparation and release of digital campaign activities
• Facilitate campaign management tasks: creating and maintaining content release schedule, distribute assignments to the broader Lab team and to stakeholders; track completion
• Monitor compliance related tasks for campaign content
• Perform campaign publishing tasks for email newsletter, edetailer, website
• Conduct analysis for program effectiveness and uses the findings for market site enhancements and to leverage optimization of all programs
• Triage request for content publishing with the right stakeholders
• Keep close eye on campaign performance, manage campaign budget, and optimize active campaigns for best results
• Ensure campaign implementation follows organizational guidelines
• Keep business partners informed about campaign performance throughout the campaign lifetime. Prepare regular activity reports and respond to more complex questions from cross functional team
• Collaborate with The Lab creative and production teams
• Partner with The Lab engagement team

What can you bring to our team:

• Language skills: English & German (business fluent)
• 5+ years experience in a digital campaign management including campaign implementation & optimisation and analytics reporting
• 3+ years experience in an integrated marketing project management role
• 5+ years overseeing marketing programs and projects from ideation to launch, with metrics to support success. Experience in cross-channel campaigns and individual deliverables (i.e. email, social, display, websites, video, radio, and print)
• Competent handling of CMS, digital publishing and other platforms
• Creative thinking, the mindset and skills to tackle any problem the job might throw at you
• Ability to create and maintain well-functioning relationships with internal stakeholders and other 3rd party providers
• Knowledge of Pharma regulation is a nice to have

In exchange we provide you with:

• Roche Annual Bonus: Your annual bonus is a financial compensation that varies based on factors such as individual and organizational performance and affordability. Your final Roche Annual Bonus is influenced by your individual contribution, as well as Global Function/Affiliate and Roche Group performance
• Health Insurance: Roche provides medical care to its employees. The health insurance package covers several types of examinations and preventive screening tests. It is possible to have it extended to family members, at corporate rates
• Life/Accident insurance (all Roche employees in Riga are covered by a life insurance package)
• Full salary when on sick leave for the first 9 days
• Eyeglasses settlement: Roche reimburses the cost of eyeglasses needed for sharp sight up to a certain limit
• One time payment options for various events in the life e.g. wedding, childbirth
• Service Awards: We value loyalty with additional holidays and bonus payment
• Work from home: work-life balance is important in Roche culture, therefore various flexible work arrangements, home office options are available
• Great international network and diverse community environment
• Professional development opportunities and access to marketplace with numerous projects implementing agile way of working
• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, the possibility of international assignments, internal position changes and the chance to shape your own career.
• A global diverse community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.