Spanish Speaking B2B Customer Experience Specialist (Working Hours: 15:30 - 00:00)
Spanish Speaking B2B Customer Experience Specialist (Working Hours: 15:30 - 00:00)
 Spanish Speaking B2B Customer Experience Specialist (Working Hours: 15:30 - 00:00)

Spanish Speaking B2B Customer Experience Specialist (Working Hours: 15:30 - 00:00)


Required skills and experience

  • Experience in B2B customer service facing role will be considered an advantage
  • Advanced (C1) English language skills, both written and spoken
  • Upper intermediate (B2) or higher Spanish language skills, both written and spoken
  • Good knowledge of Microsoft Office
  • Logical mindset with a high level of precision and responsibility
  • Experience with ERP systems will be considered an advantage
  • University degree


  • Be a key communication point between the company and our customers
  • Process and follow-up on customer orders, respond to customer inquiries in a timely and professional manner and assist to resolve issues
  • Work in modern ERP systems (SAP)
  • Communicate with colleagues worldwide on a daily basis, with the aim to ensure effective order fulfillment
  • Be a part of a friendly team, sharing common knowledge and experience
  • Recommend and execute improvements 
  • Maintain close partnership with sales managers and follow-up for pricing, payment and delivery terms in a co-operative spirit 

We offer

  • Salary and Work Arrangement:
    Competitive monthly salary between 1200 to 1550 EUR gross, depending on your skills and experience.
    A hybrid work model that provides employees with the flexibility to work from home for two days per week based on personal preference.

  • Health and Insurance Benefits:
    Comprehensive health insurance coverage, starting from the second month, including dentistry, dental hygiene, sports sessions, mental health professionals, and oncological treatment.
    Accident and critical illness insurance coverage from the first day.

  • Additional Financial Benefits:
    Transportation allowance available after three months.
    Purchase reimbursement for vision correction means such as glasses or contact lenses.
    Annual bonus program and salary review.
    Special appreciation and recognition awards based on behaviors aligned with allnex values.

  • Professional Development and International Exposure:
    Experience a modern work environment with international exposure and engage in cross-cultural interactions with allnex colleagues from around the globe.
    Best-in-class online learning platform with over 10,000 courses of various topics.
    Career growth opportunities through on-the-job training and various learning & development offerings.

  • Social and Time Off Benefits:
    Company social events and team building activities.
    Annual vacation in accordance with country legislation, along with additional paid time off for study leave, graduation day, and wedding celebrations.
    Mental health and wellness support.
Mēneša bruto algaBruto mēnesī  € 1200 - 1550

Papildu informācija: To view the complete list of benefits offered by the company, please refer to the section following the job ad.

Atrašanās vieta

    Rīga, Latvija
    G. Astras iela 1c
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze


  •  Angļu
  •  Spāņu
Olafs Bērziņš

Eight reasons why you should join allnex:

We are in the lead. We are proud to be the largest industrial coating resins supplier in the world

We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do

We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.

We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.

We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.

We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.

We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.

We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.

Uzņēmuma mājaslapahttps://www.allnex.com/en/

Reģistrācijas numurs40103815035

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