Suprana OÜ
We are an IT back-office service provider for leading Tech companies all over the world. We provide a wide range of professional IT and end-client client related technical support solutions.
Our days are never boring, we face a multitude of interesting challenges every day! Our team consists of young and energetic professionals who strive to provide fast and high-quality service and are quick to resolve technical matter on their feet.
Currently, we are looking for a Key Account Manager with a strong background. 

TASKS AND RESPONSIBILITIES:

• Identify new sales opportunities within existing accounts by up-selling and cross-selling;
• Build and maintain strong, long-lasting relationships with Clients and Partners;
• Deliver excellent customer service, manage and solve conflicts, operate as the lead point of contact for any and all matters specific to the Clients and Partners;
• Develop a high-level account strategy so as to maximize profits and benefits for both Company and Clients/Partners;
• Forecast and track key account metrics and goals;
• Understand and monitor the economic drivers for each Client and Partner’s success with the Company;
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.

REQUIREMENTS:

• Previous experience in Account Management;
• Strong account management and relationship building skills;
• Ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive level;
• Experience in delivering client-focused solutions based on customer needs;
• Ability to manage multiple projects at a time while paying strict attention to detail;
• Excellent verbal and written communications skills;
• Ability to travel abroad to meet Clients and Partners;
• Highly self-motivated;
• Excellent Russian and English language knowledge both written and verbal;
• Higher education in Finance, Economics, Business Administration field or a good reason not to have one.

WE OFFER:

• Competitive remuneration package (Salary - 2843 EUR Gross after probation period + Performance Bonuses);
• Work in an international company;
• Comprehensive health insurance, social guarantees after the probation period;
• Paid sports activities;
• Sponsored educational package;
• Friendly team and career growth opportunities;
• Cosy office in Riga centre;
• Tea/coffee/snacks throughout the day;
• Great corporate events;
• Fully subsidised parking near the office after the probation period in the city center of Riga.