- Apraksts
- Pamatinformācija
- Uzņēmums
Job description
As a member of the Global Data & Analytics Team, the Loyalty Analyst is an everyday partner with the European Loyalty team centrally and across business units. In this role you'll be responsible for doing data analysis and delivering insights into one of the top customer loyalty programs globally. You will have a unique opportunity to get to know our business through our data, influence how this program develops, and grow and learn professionally.
Main responsibilities:
- Work closely with Loyalty Managers and our Loyalty Analytics team to do data analysis and provide fact based actionable insights into our CRM communications (all direct marketing efforts including e-mail, SMS, and push notifications)
- Devise and implement Customer Science and Automation work such as Customer Segmentations, Personalization, Churn Prevention, Fraud Detection, Customer Lifetime Value into the Loyalty Analytics ecosystem
- Independently carry out ad-hoc analytical support to business stakeholders to achieve key business objectives and to guide and support data-driven decision making using test and control analytics, dashboard analytics, benchmarking, statistical concepts, and financial measures
- Facilitate best practice sharing and contribute to automation and improvement of existing processes.
Requirements
- A higher degree in an analytical or financial discipline like Mathematics, Statistics, Computer Science, Financial Economics or similar
- 2+ years working experience in applied analytics for solving business problems
- Experience with BI and analytical tools (Power BI, Tableau, Azure, Databricks or similar)
- Some experience with query processing languages (SQL, PySpark)
- Strong analytical skills
- Excellent communication skills in English, both verbal and written
- Experience with statistical analysis languages will be considered as an advantage (eg, R, Python).
Company offers
- Covered tariff plan for your mobile phone
- Health insurance
- Employee discounts in our stores
- Hybrid work environment with office located in Riga, Latvia
- Dynamic and international work environment with great and supportive colleagues around
- High potential to make a difference with continuous development driven by challenging and interesting goals.
Atrašanās vieta
- Latvija
Darba veids
- Pilna slodze
Diana Eisaka
+371 26390197
Alliance for Recruitment is the biggest recruitment agency in the Baltics, servicing clients in CEE & Nordics and creating a brighter future for people around! We are the largest headhunting house measured by capacity, a number of successful placements, and annual growth, raising a high-performing team of recruitment experts from various industries.
Our client - SIA Circle K Business Center is a part of the international company Circle K group, which is the leading motor fuel trader in the Baltic and Scandinavian countries with more than 100 years of experience.
The company has been operating in Latvia since 2012 with the aim of providing centralized accounting, financial, IT, personnel administration, and customer support services to offices and gas stations in 8 countries where Circle K operates. Since October 2016, it also operates in Poland, mainly providing IT support for Circle K service stations.
Reģistrācijas numurs: 302687119