E-commerce Marketplace Specialist

Picanova GmbH filiāle Picanova Baltics

Apraksts
Pamatinformācija
Uzņēmums

We are The Customization Group,

A global market leader for customizable wall and home decoration. In our five factories in the USA, Germany, Poland, and Latvia, we manufacture up to 500.000 individualized products daily and serve millions of private and business customers worldwide. We are proud of our digital DNA, sizeable retail footprint, sustainable business model, and eco-friendly manufacturing to bring happiness to our clients through our broad product portfolio.

Our 600+ employees, from 60 different nationalities, come from all walks of life. Their backgrounds and interests in dancing and running competitions or making music bring much creativity, so we never run out of ideas to develop our customers' innovative solutions. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.

We have a brand-new opportunity for a skilled E-commerce Marketplace Specialist. In this role, You'll excel in store upkeep, customer support, reputation management, order handling, refunds, and product launches. Sounds good? Then keep reading!

These Benefits are waiting for you:

International experience in our globally spread Teams.
The flexibility that suits your lifestyle - In-house, hybrid way of working.
Private Health insurance with a compensation package after the probation period.
Additional leave on special occasions.
Variety of packed breakfast, lunch, and snacks in the office.
Valuable knowledge and excellent experience for future development.
Connection with your colleagues through Team building and company events.

Your Day to Day responsibilities:

Running the show for our Amazon store: keep listings, images, and info sharp.
Acing order processing, making sure goods reach customers accurately.
Being a Champion of A+ customer care, solving queries, and ensuring happy shopping.
Navigating refunds and returns per Amazon's rules and our playbook.
Helping stage stellar product debuts, rallying details, images, and promos.
Staying Amazon-savvy: being knowledgeable about policies and tweaks for top-tier store harmony.

Preferrable Background:

Pursuing or holding a Bachelor's in Marketing, Business, or related studies would be an advantage.
Background in e-commerce, customer service, or Amazon ops.
Precision-focused on managing orders, refunds, and product info And Solution-savvy to tackle inquiries and snags adeptly.
Skilled in using Microsoft Office Suite and having a good understanding of various online tools.
Fluent proficiency in written and spoken English language.

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

https://www.thecustomizationgroup.com/

Mēneša bruto algaBruto mēnesī € 1000 - 1300

Atrašanās vieta

Latvija

Darba veids

Pilna slodze

Prasmes

Amazon Microsoft Office Suite online retail tools E-commerce

Valodas

Angļu

Kontaktpersona
Rene Dresen

THE CUSTOMIZATION GROUP

Originating from Picanova's innovative spirit in 2006, in a modest garage in Cologne, The Customization Group has become one of the world's top mass customization providers. Operating across multiple business verticals, TC Group caters to millions of customers worldwide, delivering bespoke solutions powered by innovation and state-of-the-art technology. The group boasts five production sites in the U.S., Germany, Poland, and Latvia, with a combined daily production capacity of over 500,000 customized products shipped to more than 170 countries globally.

RELIABLE BUSINESS PARTNER

The Customization Group has expanded into a global force with over 600 employees worldwide. We provide personalized products to millions of individual customers and offer tailored B2B and API solutions. Our dedication to innovation and cutting-edge technology drives everything we do.

GLOBAL MARKET LEADER

As a worldwide market leader, we have received accolades for exceptional performance in various fields. For instance, we were awarded the World Market Leader Award for unique wall decor, recognizing our high quality, innovation, and internationalization. Our products have also earned numerous awards, including test winners, reflecting our commitment to the highest quality and excellence.