Account Manager

Picanova GmbH filiāle Picanova Baltics

Apraksts
Pamatinformācija
Uzņēmums

We are The Customization Group,

a global leader in mass customization. With facilities in the USA, Poland, and Latvia, our team can manufacture up to 500.000 personalized products daily, reaching millions of customers through 20+ of our own online shops and 1,000+ external shops.

Our digital on-demand business model expresses our commitment to sustainability and innovation. Our diverse team of over 500 professionals from 60 different nationalities works together to offer a wide range of high-quality products that bring happiness around the world. You will fit in here if you are a unique individual with a proactive, self-driven work attitude and a good sense of ownership.

We have a brand-new opportunity for an Account Manager. You will play a key role in enhancing customer relationships and driving innovation in a dynamic, global e-commerce environment. Sounds good? Then keep reading!

These Benefits are waiting for you:

International experience in our globally spread Teams.
The flexibility that suits your lifestyle - In-house, hybrid way of working.
Private Health insurance with a compensation package after the probation period.
Additional leave on special occasions.
Variety of packed breakfast, lunch, and snacks in the office.
Valuable knowledge and excellent experience for future development.
Connection with your colleagues through Team building and company events.

Your Day-to-day responsibilities:

Build and sustain enduring relationships with your clients by thoroughly understanding and addressing their specific needs within their business context.
Proactively seek new business opportunities by aligning your client's objectives with the company's goals.
Collaborate with teams such as Marketing, Sales, Product Management, Production, and Customer Service to achieve exceptional client satisfaction.
Serve as a trusted advisor, enhancing your clients' utilization of our products and solutions for optimal benefit.
Regularly and proactively assess your accounts, advise on improvements, anticipate potential challenges, and develop strategies for successful outcomes.
Effectively use tools like HubSpot and BI-Tools for precise forecasting and efficient communication regarding business opportunities.

Preferrable Background:

Proven track record in Account Management, preferably in the E-commerce or Print-on-Demand industry.
Skilled in CRM tools like HubSpot, BI tools, and familiar with ecommerce platforms and APIs.
Excellent communication, strategic thinking, adaptability, and organizational abilities.
Knowledge of global ecommerce trends and specific challenges faced by ecommerce retailers.
Tech-savvy, with a keen interest in AI and emerging technologies, open to innovation.
Excellent communication skills with good proficiency in English as well as good German language skills.

Even without every qualification, your unique experiences and skills could make you a great addition to our team, so embrace the opportunities that await you here. Your journey may lead to new skills, relationships, and success.

One team. Millions of happy customers worldwide. Join us!

Mēneša bruto algaBruto mēnesī € 2500

Atrašanās vieta

Latvija

Attālināta darba iespējas

Darba veids

Pilna slodze

Prasmes

German English CRM tools HubSpot BI API Artificial Intelligence Account Management

Valodas

Vācu
Angļu

Kontaktpersona
Maximilian Gemmerich

THE CUSTOMIZATION GROUP

Originating from Picanova's innovative spirit in 2006, in a modest garage in Cologne, The Customization Group has become one of the world's top mass customization providers. Operating across multiple business verticals, TC Group caters to millions of customers worldwide, delivering bespoke solutions powered by innovation and state-of-the-art technology. The group boasts five production sites in the U.S., Germany, Poland, and Latvia, with a combined daily production capacity of over 500,000 customized products shipped to more than 170 countries globally.

RELIABLE BUSINESS PARTNER

The Customization Group has expanded into a global force with over 600 employees worldwide. We provide personalized products to millions of individual customers and offer tailored B2B and API solutions. Our dedication to innovation and cutting-edge technology drives everything we do.

GLOBAL MARKET LEADER

As a worldwide market leader, we have received accolades for exceptional performance in various fields. For instance, we were awarded the World Market Leader Award for unique wall decor, recognizing our high quality, innovation, and internationalization. Our products have also earned numerous awards, including test winners, reflecting our commitment to the highest quality and excellence.