Credit Controller (12 months FTC)
Credit Controller (12 months FTC)
Credit Controller (12 months FTC)

Credit Controller (12 months FTC)


About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

The role

This is an opportunity for someone looking to develop a career in credit control. Youll gain experience in operating and reporting on credit processes, working closely with senior credit controllers to ensure optimal debt control, and collaborating with Customer Operations and other teams to maintain strong customer relationships.
You will be responsible for the resolution and management of outstanding invoices and delinquent accounts. Youll communicate directly with customers to answer their queries and agree payments, escalating for approval where necessary.
You will produce and analyse ageing reports, and assist with tracking collection efforts and payment reminders (Dunning). Where necessary, you will escalate to senior credit controllers, in accordance with agreed policies.

What excites you

  • Communicating with customers in a professional and timely manner to collect overdue payments and outstanding debts, in line with agreed credit terms
  • Responding to and resolve queries from merchants
  • Creating and distributing reports on outstanding debt and incoming payments
  • Allocating customer payments and calculation up-to-date account balances
  • Using business judgement to recommend credit notes or payment plans as appropriate, raising with management for approval
  • Managing payment plans
  • Supporting with account reconciliations

What excites us

  • Very customer service orientated
  • Comfortable with assisting in resolving billing and credit queries 
  • Previous work experience or study in Finance / Accounting, or a degree that requires high numeracy skill
  • A self-starter who can work with minimal guidance
  • A strong communicator, both verbally and in writing, who enjoys working with a wide range of people
  • Ambitious and enthusiastic to develop a career in Credit/Finance at GoCardless
  • Previous experience in credit control is a bonus but not essential

You'll need to be well-versed in:
  • Excel (intermediate or above)
  • Google Docs, Google Sheets

A bonus but not a must:
  • A working knowledge of SalesForce, Looker, Billing Platform and Docusign CLM

We don't expect you to meet every requirement. If you're excited by this role, we encourage you to apply.

Salary range: €1800 - €2100 monthly (Gross)

(some of) The good stuff
  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 
Mēneša bruto algaBruto mēnesī  € 1800 - 2100

Atrašanās vieta

    Rīga, Latvija
    Gustava Zemgala gatve 74
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze
  • Noteikts termiņš
  • Elastīgs darba laiks
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.

Reģistrācijas numurs07495895

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