Operations Coordinator
RealTime SIA
Operations Coordinator
RealTime SIA
Operations Coordinator
RealTime SIA

Operations Coordinator

RealTime SIA

The Operations Coordinator is a highly organized person which assists with the management of daily business activities and administrative tasks.

Key Responsibilities:

  • Assist with the management of daily operational activities such as:
-internal rotations;
-live behavior;
-replacements due to absence;
-general shift management;
-other ad-hoc situations that may occur during a shift.
  • Answer phone calls while on shift.
  • Coordinate proper allocation of human resources during the shift.
  • Arrange and assist with new employee onboarding.
  • Assist with staff training and retraining when visibly necessary. Ensure proper training of new colleagues.
  • Use various internal systems including but not limited to JIRA, WIKI, Microsoft 365 suite, and scheduling software.
  • Assist with employee engagement activities during the shift (if any events are organized).
  • Help with client promotions on live tables (when such occur)
  • Prepare and maintain operations documents and reports.
  • Assist collaboration among different departments to achieve high performance across the shifts.
  • Replace colleagues during their vacations, sick leaves, and other absences.
  • Ensure adherence to all internal procedures.
  • Uphold and display Proxy Live Solutions company values.
Any other duties as required and relevant to the role

Qualifications, Skills, and Experience:

  • One year of experience in the Live Gaming industry or one-year relevant experience in a similar position.
  • Great communication skills. Very good written and verbal communication in English.
  • Able to work shifts (nights, weekends, holidays).
  • Able to elaborate on any situation in a polite, calm, and peaceful manner.
  • Able to identify and resolve a variety of ad-hoc and non-standard issues on shift.
  • Able to think on your feet and make decisions in a time constraining manner.
  • Excellent computer literacy skills. Microsoft 365 suite and in particular MS Excel. Knowledge of MS Excel formulas.
  • Excellent computer literacy skills. Able to learn how to use all needed software and be able to use gained knowledge after training.


  • 25 vacation days based on an FT contract; 
  • Career budget and development opportunities; 
  • Private health insurance; 
  • Fruits in the office;
  • Referral program;
  • Akropole discount card; 
  • Free parking at Akropole.  

Salary: Hourly rate 7.50 euro/h gross. 
Stundas likme (bruto)Bruto stundā  € 7.5

Atrašanās vieta

    Rīga, Latvija
    Latgales street 257, Latgales priekšpilsēta, Rīga, LV-1019

Darba veids

  • Pilnas slodzes maiņu darbs


  •  Angļu
  •  Latviešu
  •  Krievu
Gaļina Strupīte
Proxy Live Solutions was founded in December 2020 and is led by a collective of senior industry professionals with a proven history in live casino. With a vision to be the global innovator of choice for tailored live casino experiences, the management team set about building a new live casino studio from the ground up.Headquartered in Malta, with its IT hubs in Latvia, Poland and Estonia, Proxy Live Solutions operates state-of-the-art studios in Riga, Latvia, Bucharest, Romania, and Tbilisi, Georgia. Driven to deliver, Proxy Live Solutions is on a mission to bring its customers competitive, customizable and world-leading live casino content.

Uzņēmuma mājaslapahttps://www.proxylivesolutions.com/

Reģistrācijas numurs40203275124

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