Application Support Generalist
Arvato Systems Latvia SIA
Application Support Generalist
Arvato Systems Latvia SIA
Application Support Generalist
Arvato Systems Latvia SIA

Application Support Generalist

Arvato Systems Latvia SIA

As Application Support Generalist you will be a part of Arvato Systems Latvia Service Operations unit, and a member of our Application Services team. It focuses on delivering 3rd level support in healthcare area and providing high quality services to our customers all around Europe. You will be responsible for troubleshooting applications and servers, working with monitoring systems, establishing connections with customers and colleagues locally as well as in Germany.

General Responsibilities:

  • You will plan, install and operate exciting applications for our customers in the healthcare sector, both in our own data center and in the cloud.
  • You will ensure the availability of the Foundation Services (e.g. DNS, IPAM, DHCP).
  • As a technical contact person, you will advise our customers on architecture and technology issues.
  • You will be responsible for service operation (e.g. incident and change management) and will involve other departments as required.
  • You will work together with our nearshore team members and integrate them into the workflows.

Job requirements:

  • You have a degree in (business) informatics, a technical apprenticeship or a comparable qualification, e.g. in the field of IT.
  • You are familiar with application architectures and have already gained experience in operating server applications.
  • You are familiar with the server operating systems Linux and Windows.
  • You feel confident in dealing with IT networks.
  • Ideally, you already have experience in working methods and processes according to ITIL.
  • You can communicate confidently in English, German language would be considered an advantage.
  • Teamwork and communication skills as well as the ability to work independently are among your strengths.

We offer:

  • Monthly gross salary from 1900 to 3800 EUR, depending on your level of expertise.
  • Hybrid way of working, based on your own preferences, with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.
  • Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc.
  • Individual development and learning plan, including yearly budget for external training.
  • Necessary essentials health insurance with dental services and sports coverage.
  • Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.
  • Friendly, multicultural and cooperation orientated colleagues.

We look forward to receiving your application.
Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion.
Mēneša bruto algaBruto mēnesī  € 1900 - 3800

Atrašanās vieta

    Rīga, Latvija
    Skanstes iela 25
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze


 Customer service Azure Cloud Analytical Thinking Problem Solving linux MS Windows Server PowerShell systems Oracle Database Applications DNS IPAM DHCP AWS


  •  Vācu
  •  Angļu
Arvato Systems Latvia SIA
Global IT specialist Arvato Systems supports major companies through Digital Transformation. About 3,300 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.
As a part of the Bertelsmann-owned Arvato network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders.

Uzņēmuma mājaslapahttps://www.arvato-systems.com/

Reģistrācijas numurs40203072770

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