1751
Support and moderation specialist
Wisebits

Support and moderation specialist

Wisebits

Requirements for candidates

  • The candidate must have EU work permit.
  • Strong written and verbal communication skills, B2 or higher level of English language proficiency.
  • Experience in customer support, content moderation.
  • Ability to remain calm and professional when dealing with difficult situations or users.
  • Familiarity with online platforms and social media.
  • Proficiency in using moderation tools and software.
  • Ability to work during weekends.

Job description


  • Review and moderate content, including text, images, and videos, to ensure compliance with company guidelines and policies.
  • Identify and remove inappropriate, offensive, or spammy content.
  • Respond to user inquiries and support requests through various communication channels
  • Provide accurate and timely information to users, addressing their concerns, and resolving issues effectively.
  • Troubleshoot technical problems users may encounter and escalate technical issues to the appropriate teams.
  • Provide insights and recommendations for improving User s engagement and content quality.

What we offer

  • Competitive salary and performance-based raises (EUR only);
  • Remote work;
  • Professional development opportunities;
  • The active and cool team;
  • No bureaucracy: we have transparent administrative processes and communication.
Mēneša bruto algaBruto mēnesī  € 1200

Atrašanās vieta

    Rīga, Latvija
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
  •  Krievu
Kontaktpersona
Lana L
+905346790131
Wisebits is a place where innovation and technology come together. We strive to make our platform the best in its field, and we know its possible thanks to our professional team. Right now, we are in search of a talented professional!

Reģistrācijas numursHE352024

Tev varētu interesēt arī:

Kickstarter in Finance with no experience needed | SEB, Riga
SEB
Rīga

Beigu termiņš: 27.05.2024
HelpDesk Specialist
SIA "Dynatech"
Rīga
€ 1400
Beigu termiņš: 05.05.2024
Merchant Support Specialist
Printify Development SIA
Rīga
€ 9.2
Beigu termiņš: 28.04.2024