1069
Reģistrācijas numurs: 302687119
- Apraksts
- Pamatinformācija
- Uzņēmums
Prasības kandidātiem
- English skills (C1/C2) in writing and speaking to understand documentation and log accurately in the client systems
- Previous experience in an outsourced customer service environment is advantageous
- Good at using computers and can do many things at once on them
- Friendly, positive attitude, team player
- Client - oriented personality
- Ability to work shift hours (Monday-Friday 9.00-19.00 and Saturday Sunday 9.00-18.00)
- Availability to start the job on 8th April 2024.
Darba pienākumu apraksts
- Help customers with questions or problems using phone, email, chat, etc., making sure to solve them quickly
- Keep accurate records of how issues are solved using the contact center tool
- Make sure problems are solved on time according to set goals
- Get help from the immediate supervisor for urgent issues
- Work alone or with others as needed
- Talk well with people inside and outside the company
- Make sure customers are happy and do work that meets quality standards
- Stick to scheduled work times
- Handle customer contacts while meeting goals for how quickly we respond, how long it takes to handle the issue, and how often we successfully solve issues
- Do extra tasks to make customers happier or to do better on goals
- Go to training when needed
Mēs piedāvājam
- Private medical insurance for self and family (spouse and kids)
- Career opportunities across the globe
- Learning- Access to multiple free trainings and courses via our internal learning platform
- Fun at work - multiple fun at work activities regularly
- Modern office at Jaunā Teika (Gustava Zemgala gatve 74, Riga)
€
1200 - 1400
Atrašanās vieta
- Rīga, Latvija
Gustava Zemgala 74
Darba veids
- Pilnas slodzes maiņu darbs
- Elastīgs darba laiks
Prasmes
Valodas
- Angļu
Kontaktpersona
Diāna Eisaka
37126390197
Diāna Eisaka
37126390197
Alliance for Recruitment is the largest recruitment consultancy in Lithuania measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.
Reģistrācijas numurs: 302687119
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