Concentrix

Apraksts
Pamatinformācija
Uzņēmums

If you love the feeling of a perfectly planned out trip, this job might be just for you.

We're looking for a Swedish-speaker to be a customer service specialist for a travel company and help our customers go on the trip of a lifetime.

As part of our team, you will receive:

💸 Monthly salary of 1900 EUR/gross

🦾The chance to earn monthly performance bonuses up to 100 EUR

🏡 A fully remote job

👩🏻 A good health insurance which includes gym and dentistry

📱 Paid mobile phone bill

📈 Real growth opportunities in a big international company

As a Customer Support Specialist, you will be responsible for:

Bringing great customer service to the customers via phone and e-mail
Providing accurate information about new bookings, rebookings and cancellation options for air and rail travel, hotel bookings and more
Finding solutions for each individual customer to ensure their journey runs smoothly
Correctly documenting all processes in our clients' systems

To do great in this role, you must have at least a C1 level in Swedish and a good command of English. Other than that, we'd love for you to be passionate about great customer service and can be a flexible and dynamic addition to our team.

How we work is simple:

We are Webhelp, a Concentrix company. Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries.

Our recruitment process consists of a short phone interview, an online test of the Swedish language, finally an interview and a background check. If we turn out to be a match, we'll be happy to extend you an offer to join us!

Mēneša bruto algaBruto mēnesī € 1900

Papildu informācija: + performance bonuses up to 100 EUR

Atrašanās vieta

Latvija

Attālināta darba iespējas

Darba veids

Pilnas slodzes maiņu darbs

Valodas

Zviedru

Kontaktpersona
Liva Strautmane

Concentrix + Webhelp ir starptautisks biznesa procesu ārpakalpojumu sniedzējs. Concentrix + Webhelp specializējas klientu apkalpošanā un maksājumu pārvaldībā, kā arī pārdošanas un mārketinga pakalpojumu sniegšanā, izmantojot balss, sociālos un digitālos kanālus. Kompānija darbojas vairāk nekā 70 valstīs, kurās nodarbināti 440 000 darbinieku, kas runā vairāk nekā 95% no pasaules valodām.Vairāk informācija atrodama uzņēmuma mājāslapā, www.webhelp.com un https://webhelplatvia.teamtailor.com/