1135
Application Support Generalist
Arvato Systems Latvia SIA
Application Support Generalist
Arvato Systems Latvia SIA
Application Support Generalist
Arvato Systems Latvia SIA

Application Support Generalist

Arvato Systems Latvia SIA

As Application Support Generalist you will be a part of Arvato Systems Latvia Service Operations unit, and a member of our Application Services team. It focuses on delivering 3rd level support in healthcare area and providing high quality services to our customers all around Europe. You will be responsible for troubleshooting applications and servers, working with monitoring systems, establishing connections with customers and colleagues locally as well as in Germany.

General Responsibilities:

  • Work in our exciting digitalization projects and cloud projects, using the latest technologies
  • Being part of our Riga-Germany-wide teams and are working together with our customers and our product development
  • Get to know different customer applications well and are responsible for their 2nd level support
  • Automate processes of customers applications in the cloud, as well as in our data centers, using common specialist IT tools (Shell, Powershell, Terraform etc.)
  • Advise our customers on technical and functional inquiries regarding their applications and implement solutions together with specialist departments and software manufacturers
  • Take over topic and project coordination in one or more specialist areas

Job requirements:

  • Technical background (university studies and/or related experience)
  • Experience in the support of IT systems as well as in IT operation/maintenance and application development
  • Flexible approach to customer requests and would like to work your way through complex topics
  • First knowledge in service level compliant application support according to IT Infrastructure Library (ITIL)
  • Creative and collaborative team player
  • Enjoy new technologies such as cloud (Azure, AWS), Kubernetes(-tools) and Docker
  • Communicate confidently in English (German knowledge would be considered an advantage)

We offer:

  • Monthly gross salary from 1500 to 2600 EUR, depending on your level of expertise.
  • Hybrid way of working, based on your own preferences, with cozy office space in the center of Riga, when needed, and flexible working hours opportunities, based on your own preferences.
  • Family-oriented company values and healthy attitude towards work and life balance - granting additional 4 vacation days, birthday leave, "Happy Land" space in the office for children, etc.
  • Individual development and learning plan, including yearly budget for external training.
  • Necessary essentials health insurance with dental services and sports coverage.
  • Possibility to work in mutual trust and positive team environment, to be creative and improve working flows by self-initiatives.
  • Friendly, multicultural and cooperation orientated colleagues.

Global IT specialist Arvato Systems supports major companies through Digital Transformation. About 3,300 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.
 
We look forward to receiving your application.
 
Received application information is treated as highly confidential and will only be used for recruitment process of this position. Data submitted will be secured and processed only for the purpose of recruitment and shall be deleted after its conclusion.
Mēneša bruto algaBruto mēnesī  € 1500 - 2600

Atrašanās vieta

    Rīga, Latvija
    Skanstes iela 25
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze

Prasmes

 Customer service Analytical Thinking Problem Solving linux MS Windows Server Applications

Valodas

  •  Angļu
Kontaktpersona
Arvato Systems Latvia SIA
Global IT specialist Arvato Systems supports major companies through Digital Transformation. About 3,300 staff in over 25 locations epitomize in-depth technology expertise, industry knowledge, and focus on customer requirements. Working as a team, we develop innovative IT solutions, transition our clients into the Cloud, integrate digital processes, and take on IT systems operation and support.
As a part of the Bertelsmann-owned Arvato network, we have the unique capability to work across the entire value chain. Through our strong strategic partner network with global top players such as AWS, Google, Microsoft, and SAP, we continuously strengthen our know-how and leverage the most advanced technology. We Empower Digital Leaders.


Uzņēmuma mājaslapahttps://www.arvato-systems.com/

Reģistrācijas numurs40203072770

Tev varētu interesēt arī:

Full-Stack Developer (PHP)
Arvato Systems Latvia SIA
Rīga
€ 2700 – 4800
Beigu termiņš: 08.06.2024
Customer Service Representative
DEM OÜ
Rīga
€ 1400 – 2000
Beigu termiņš: 15.06.2024
Junior Data Analyst
Suppline SIA
Rīga
€ 1500
Beigu termiņš: 03.06.2024