IT Engineer
IT Engineer
IT Engineer

IT Engineer


The role

The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with peoples best interest at heart: we enable GoCardless employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.
As an IT Engineer in our IT team youll be focused on supporting our suite of collaboration tools, working with the Service Desk with escalated incidents & problems, maintaining self help documentation for employees and engaging in integration & development projects for new technologies.
The ideal candidate would have a good working knowledge of SaaS enterprise technologies, integrations & APIs as well as a good understanding of workplace infrastructure such as networks. We are looking for someone who is curious, keen to understand how things work under the hood. You will have a passion for using automation, new products and features to help the team fulfil its mission. 

Tech stack:

  • Mac OS X
  • Google Workspace
  • Slack and Zoom for communications
  • Jamf
  • Atlassian Suite

What excites you:

Given the versatile nature of the role, were looking for someone who learns fast, enjoys collaborating with others, and is a pragmatic decision-maker.

  • Experience and knowledge of macOS, Google Workspace Administration and Google Cloud Identity, including user management, devices and applications 
  • In-depth knowledge of various IT systems including email, document storage, identity & access management, networking and MDM
  • Good working knowledge of unified communication platforms
  • Knowledge of best practices around engineering, data security and identity
  • Coding/scripting experience in one or more general purpose languages
  • Knowledge of the Google Workspace Developer tools including Apps Script and Google Workspace APIs
  • You care deeply about outstanding user experience
  • You enjoy solving hard and complex problems
  • You like to build automation to improve efficiency
  • You can work independently or as part of a team whilst working towards a common mission
  • You are happy to mentor & coach others in the team 
  • You have excellent verbal and written communication skills
  • You are able to produce detailed documentation

What excites us:

  • Focus on your growth and development: regular discussions with your manager about your personal goals, feedback, coaching, learning and conference budget
  • A clear career progression: opportunities for growth and competencies aligned to our competencies framework
  • Ownership and freedom: we give people problems to solve rather than specifications to implement, end to end ownership (deciding on the solution, implementing it, releasing it, maintaining it)
  • Good work-life balance

We dont expect you to meet every requirement. If youre excited by this role, we encourage you to apply.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion
We're building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we're going to achieve this goal, we need to build a team of GeeCees that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We've got a long way to go, but here's how we're doing as of June 2023;
42% identify as women
28% identify as Black, Asian, Mixed or Other
9% identify as LGBTQIA+
9% identify as neurodiverse
2% identify as disabled

We're rooting for you during your application and GoCardless aims to provide reasonable
adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

We're committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world.
Mēneša bruto algaBruto mēnesī  € 2900 - 3200

Atrašanās vieta

    Rīga, Latvija
    Novira Plaza, Marijas iela 2a, Centra rajons, LV-1050, Latvia
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze


 Slack admin Google Workspace


  •  Angļu
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.

Reģistrācijas numurs07495895

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