The IT Team at GoCardless cares deeply about the experience we provide. From day one, we act with peoples best interest at heart: we enable GoCardless employees to focus on what matters most to them by providing them with the best tools to do their best work in autonomy.

As an IT Engineer in our IT team youll be focused on supporting our suite of collaboration tools, working with the Service Desk with escalated incidents & problems, maintaining self help documentation for employees and engaging in integration & development projects for new technologies.

The ideal candidate would have a good working knowledge of SaaS enterprise technologies, integrations & APIs as well as a good understanding of workplace infrastructure such as networks. We are looking for someone who is curious, keen to understand how things work under the hood. You will have a passion for using automation, new products and features to help the team fulfil its mission. 

Given the versatile nature of the role, were looking for someone who learns fast, enjoys collaborating with others, and is a pragmatic decision-maker.

We dont expect you to meet every requirement. If youre excited by this role, we encourage you to apply.

We're an organisation defined by our values; We start with why before we begin any project, to ensure it's aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

We're building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we're going to achieve this goal, we need to build a team of GeeCees that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We've got a long way to go, but here's how we're doing as of June 2023;

We're rooting for you during your application and GoCardless aims to provide reasonable

adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report 

Sustainability 

We're committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world.