Customer support / Key Account Manager (FinTech / Crypto)
Wirenatics OU
Customer support / Key Account Manager (FinTech / Crypto)
Wirenatics OU
Customer support / Key Account Manager (FinTech / Crypto)
Wirenatics OU

Customer support / Key Account Manager (FinTech / Crypto)

Wirenatics OU

Hey there! 👋

Are you ready to be part of something amazing? 😎
As a member of our awesome Wired Team, you'll dive into the Crypto world and help shape unique solutions in the digital payments industry 🤑

What is Wirenatics and who We Are:

Wirenatics - is our new brand name that encompasses a range of products in the exciting FinTech industry 😎

And we're a passionate group of individuals who've been working together for a couple of years, reshaping the finance landscape and crafting solutions for eCommerce and various businesses 🚀

But we're not your average fintech company. We're a close-knit team of dreamers and doers. Our office in Riga feels more like a Good Vibes Zone, and we believe in the power of collaboration, fresh ideas, and the occasional friendly office debate 🤜🤛

About the Role:

We work in the Fintech industry and with cryptocurrencies. We're not about strict internal rules and regulations - we are agile. So, we want passionate, proactive individuals who are ready to work in a fast-paced and demanding environment.
If you're ready to take the initiative and drive your own development, as well as the growth of our company, you're exactly who we're looking for!

What You'll Be Doing:

🌟 Provide top-notch support to our exclusive customers through live chats and emails, ensuring we exceed their expectations every time
🌟 Nurture long-term relationships with our existing customers, going the extra mile to keep them happy and loyal
🌟 Ensure our solutions are delivered promptly and efficiently, meeting the specific needs of our customers while adhering to regulatory requirements
🌟 Cultivate new business opportunities with existing customers or pinpoint areas for improvement

What You Need to Succeed:

🦸 Previous experience in a similar role in the FinTech industry, or in iGaming
🦸 A solid grasp of payment systems and a good understanding of AML/CTF regulations
🦸 Excellent command of English
🦸 Strong communication and collaboration skills are a must! You'll be the bridge between our team and our B2B / B2C customers, so we need someone who can navigate both worlds with ease
🦸 And last but not least, a high sense of responsibility is key. We will count on You to champion our customers' needs and drive our success forward! 💪

Why choose Us:

At Wirenatics, we are not just building the future of finance; we're empowering the dreamers, innovators, and change-makers who make it all possible 💪
We are committed to nurturing a vibrant and inclusive workplace where our employees are at the heart of everything we do 💫

With us You can:

📈 Discover Your Potential:
  • Endless Opportunities: We're all about growth and learning. No matter where you are in your career journey, we've got the tools and support to help you shine. Your growth is our growth.
💡 Unleash Your Creativity:
  • Think Big: We love fresh ideas and different perspectives. Your open-mindedness is your superpower, and your creative spirit drives us forward. At Wirenatics, we believe in thinking without limits.
👏 Make an Impact:
  • Own Your Success: Here, your work directly shapes the financial world, helping people and businesses thrive. Take the reins, make a difference, and see your impact every day.
🤓 Learn from Each Other:
  • Knowledge is Power: We believe in learning from one another. Engage in knowledge-sharing sessions, learn from your colleagues and managers, and expand your horizons. We're not just colleagues; we're mentors, allies, and friends.
🎁 Get Recognition and Rewards:
  • You're Appreciated: We see each team mate's hard work and dedication. Competitive compensation, additional perks and recognition programs based on individual employee needs are our way of saying thanks.
🥳 Have Fun and Fulfillment:
  • Beyond Work: We understand that strong teams are built on more than just work. From friendly competitions to community service projects, our team-building activities go beyond the boardroom, creating lasting memories and a sense of belonging. We celebrate not only the big wins but the small victories too, because they're all part of our shared journey toward excellence.

So, what are you waiting for? 🧐 Join a team where you're not just another employee, but a key influencer in our dynamic business processes.

Only those who have caught our attention will be contacted. We wish the rest good luck!
Mēneša bruto algaBruto mēnesī  € 1600 - 3000

Papildu informācija: We provide a competitive salary to those who demonstrate their worth - and start point of the salary depends on your qualities, skills and experience Health insurance and additional perks, usually after successfully completing the probation period

Atrašanās vieta

    Rīga, Latvija

Darba veids

  • Pilna slodze


  •  Angļu
HR Team

Uzņēmuma mājaslapahttps://wirenatics.com

Reģistrācijas numurs16815773

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