1832
Reģistrācijas numurs: 40003670522
- Apraksts
- Pamatinformācija
- Uzņēmums
Job description
Experience the power of a game-changing career
Are you looking for whats next? Were a global technology and services leader that powers the brands of the future. We help well-known brands the ones you use every day improve their businesses with technology and integrated solutions, in over 70 countries. And were proud to be recognized with awards such as "World's Best Workplaces," Best Companies for Career Growth, and Best Company Culture, year after year.
About the role, as a Customer Support Specialist, you will be responsible for
- Bringing great customer service to the customers via phone and e-mail
- Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more
- Finding solutions for each individual customer to ensure their journey runs smoothly
To do great in this role, you must be fluent in Swedish and have a good command of English.
Other than that, we'd love for you to be flexible and dynamic addition to our team.
To make the most of your time here, we'll offer you this:
🌟 A salary of 1900,- Euros/Gross
Bonus up to 150,- Euros/Gross
📌A job you can do from the comfort of your own home or from our office in city center - you choose!
A good health insurance which includes gym and dentistry
📱Paid mobile phone bill
🚀 Supportive and fun coworkers (if we do say so ourselves)
Start date: August and September
Working hours: Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM
Location: Work from home (in Latvia) or office (Raiņa bulvāris 11, Riga)
Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!!
Darba pienākumu apraksts
Esi gatavs jauniem karjeras izaicinājumiem? Pievienojies Concentrix komandai, kā klientu apkalpošanas speciālists.
Tavi darba pienākumi būs sekojoši,
- Atbildēt uz ienākošajiem zvaniem, e-pastu ziņojumiem
- Sniegt attālinātu atbalstu par viesnīcas rezervācijām, lidojuma iespējām, pārrezervēšanas noteiktumiem
- Darbs ar klientiem notiek zviedru un angļu valodā
- Klientu datu ievade un apstrāde
Prasības,
- Teicamas zviedru valodas zināšanas (C1 līmenis, gan mutiski, gan rakstiski)
- Labas angļu valodas zināšanas (B2 līmenis)
- Uz klientu vajadzībām orientētu attieksmi ar vēlmi palīdzēt rast risinājumus un sniegt atbildes uz klientu jautājumiem
Mēs piedāvājam,
- Atalgojums:1900,- Euro / Bruto
- Iespēja saņemt bonusu līdz pat 150,- Euro / Bruto
- Veselības apdrošināšana (papildus: sports, zobārsts, ārstnieciskās masāžas)
- Iespēja strādāt no mājām vai arī no biroja, Rīgā
- Atmaksāts ikmēneša telefona rēķins
Darba laiks: Darbs 8h maiņās, pirmdiena - svētdiena, laika posmā no 09:00 līdz 20:00
Uzsākšanas datums: Septembris 2024
Darba vietas adrese: Raiņa bulvāris 11, Rīga vai arī darbs no mājām
Mūsu atlases process: telefona intervija, online tests, intervija ar mūsu atlases speciālistu un komandas vadītāju (angļu un zviedru valodā) un reference no iepriekšējā darba devēja.
Kā arī, atlaises procesa beigās kandidātam būs jāpastūta izziņa par nesodāmību.
Ja gadījumā ir kādi jautājumi par šo vakanci, lūgums rakstīt uz: cv.riga@lv.webhelp.com
Vairāk informācija par uzņēmumu: https://www.concentrix.com/
€
1900 - 2050
Papildu informācija: A salary of 1900,- Euros/Gross; Bonus up to 150,- Euros/Gross; health insurance which includes gym and dentistry; Paid mobile phone bill
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
Raiņa bulvāris 11, Rīga, LV-1050
Darba veids
- Pilnas slodzes maiņu darbs
Valodas
- Angļu
- Zviedru
Kontaktpersona
Marta Jansone, marta.jansone@concentrix.com
Marta Jansone, marta.jansone@concentrix.com
Concentrix Corporation (NASDAQ: CNXC) a global technology and services leader that powers the worlds best brands, today and into the future. Were human-centered, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether its designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow. Were here to redefine what success means, delivering outcomes unimagined across every major vertical in 70 + markets. Virtually everywhere. Visit concentrix.com to learn more.
Reģistrācijas numurs: 40003670522
Tev varētu interesēt arī:
Swedish or Danish speaking Customer Support specialist (Travel industry)
Manual QA Engineer (Middle/Senior)
Testēšanas inženieris/-e