2654





Reģistrācijas numurs: 40003462947
- Apraksts
- Pamatinformācija
- Uzņēmums
JOB RESPONSIBILITIES:
• Identify those key customers outside of the VIP, that generate maximum revenue and profitability as compared to other regular accounts.
• With select accounts with significant business potential or new clients with the potential for significant growth, build a long-term relationship to potentially groom them into proper VIP clients through different development strategies.
• Provide a seamless onboarding process into the VIP world for potential VIP clients.
• Work closely with VIP managers and assist them in planning, organising and executing VIP events.
• Maintain, develop and increase activity rates through targeted and focused personal communication.
• Deliver the highest level of direct customer care.
• Maintain regular contact with customers through a variety of channels.
• Analyse and monitor players' profiles, wins, withdrawals and overall activity.
• Respond to the customer support team with assistance on queries and updates related to high-value customers.
REQUIREMENTS:
Must have:
• Experience in the Igaming industry (preferably within the jurisdiction of Latvia).
• Fluency in Latvian and English (fluent Russian language would be an advantage).
• Experience with interactive data visualisation tools.
• Analytical mindset and multitasking skills.
• Excellent verbal and written communication skills.
• Friendly, confident and positive communicator.
• Team player who can also work independently.
Nice to have:
• Experience with an MGA license.
• Experience with CRM platforms.
WE OFFER:
• Great opportunity to take part in the development of a growth- and innovation-driven company and build its future.
• Dynamic work in a rapidly growing international company with personal development possibilities.
• Professional team with various international backgrounds to collaborate.
• Opportunity for career development.
• Wide benefits package: annual company performance bonus, extra day off on your birthday, dedicated days off for your physical and mental health, additional vacation days depending on the length of employment, health insurance policy, wellness and team-building events, dedicated budget for your training and development, paid online consultations with certified therapists and so much more!
€
2100 - 2500
Atrašanās vieta
- Rīga, Latvija
Satekles iela 2b, Rīga
Darba veids
- Pilna slodze
Valodas
- Angļu
- Latviešu
Kontaktpersona
Alīna Isajenko
Alīna Isajenko
We are Entain - one of the biggest iGaming companies worldwide. Our vision is to be the world leader in betting, gaming and interactive entertainment. We will achieve this through our focus on sustainability and growth, transforming our sector for our players, for ourselves and for the good of entertainment.
The Entain journey began on 9th December 2020, but our brands have been making history since the 1880s. With 140+ licenses across 40+ territories, were now home to a global family of over 25 iconic names - such big names as BetMGM, Bwin, Coral, and Ladbrokes. In Entain, we employ around 29,000 people.
ENLABS, which stands for Entertainment Laboratories, was acquired by Entain and joined the Entain family in April of 2021.
In Entain Baltics and Nordics, we are a company that creates entertainment through innovative thinking by offering our customers industry-leading gaming content across all product verticals coupled with outstanding localised service. We are the largest iGaming operator in the Baltics with an ambition to expand well beyond, becoming one of the leading online gaming companies in other regions of Europe. We focus on regulated or soon-to-be-regulated markets and promote responsible gambling. Regulation means a guarantee of fair play, player protection and local gambling tax contributions. Entain Baltics and Nordics own a group of licensed online gaming companies in several European jurisdictions as part of its portfolio. We operate a portfolio of well-known brands, including our flagship brands Optibet, Klondaika, and Ninja Casino.
Today Entain Baltics and Nordics is a multi-brand online gaming company with 620+ people from more than 15 countries situated in offices across Riga (headquarters), Tallinn, Vilnius, Malta and Helsinki. We are proud to be the leading iGaming operator in the Baltic States and one of the fastest-growing operators in Eastern Europe.
Reģistrācijas numurs: 40003462947
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