2473
Reģistrācijas numurs: 40103908693
- Apraksts
- Pamatinformācija
- Uzņēmums
IT Camp partner specializes in providing secure and efficient payment processing services with a focus on Asia. Over the past 6 years, they have maintained stability and growth with a dedicated team of professionals. They focus on solving problems rather than pointing out mistakes, ensuring a positive and collaborative work environment.
Due to the growth of the company, we are searching for an Account Manager.
Responsibilities:
- Act as the primary point of contact for both clients and merchants, maintaining strong relationships and ensuring smooth communication
- Address client inquiries and resolve issues promptly to maintain high levels of client satisfaction
- Oversee client interactions post-sales, manage contracts, create and manage chats, and handle the entire integration process
- Proactively monitor client statuses and activities, monitor conversion rates, and turnovers
- Maintain accurate records and ensure compliance with company policies
- Identify opportunities for upselling and cross-selling to existing clients, notify merchants of updates and prepare pricing proposals
- Take initiative in operational tasks, analyse market trends, and prepare recommendations to formulate winning proposals
- Collaborate with internal teams to ensure efficient service delivery
Requirements:
- 2+ years experience in the payment industry
- Experience in client/partner management and operational support
- Customer service orientation and high level of communication skills
- Detail-oriented, responsible, and capable of handling operational tasks
- Strong analytical and problem-solving skills, and desire to continuously develop in Fintech
- Proficient in English and Russian languages (written and verbal)
Company offers:
- Salary from 1800 to 4300 EUR gross (depending on experience)
- Additional motivation program based on your results
- Opportunity to work remotely (in future 2-3 days from office)
- Flat hierarchy and no micromanagement
- Opportunity to dive deeper into Fintech sphere and learn from professionals
- A supportive and collaborative work environment
- Paid mobile phone
We will contact you if you are invited for an interview. We will send the answer to those candidates who will be invited for an interview. If you have not received an invitation to a job interview within 2 weeks after the vacancy deadline, it is considered that you have received a refusal.
€
1800 - 4300
Atrašanās vieta
- Rīga, Latvija
- Attālināta darba iespējas
Darba veids
- Pilna slodze
Prasmes
Valodas
- Angļu
- Krievu
Kontaktpersona
Jevgenija Sahovala
+37127085316
Jevgenija Sahovala
+37127085316
We are IT Camp recruitment agency. Our offer is variety of IT field selection (wide range of roles in development and architecture, system and business analytics, administration and quality assurance, management and leading etc). Comfort, growth, result - are our primary values and principles. Were saving your time. You can use it on current project or skills improvement while we're searching suitable job opportunity for you, based on your expectations and values, talents and experience.
Our main task is to have a match between candidate and company: mutual understanding, effective working process and common benefit. We offer career advice and job search assistance. Youre welcomed, so feel free to seek a great workplace with us.
Reģistrācijas numurs: 40103908693
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