491
Fraud Investigator (6 month FTC)
GoCardless
Fraud Investigator (6 month FTC)
GoCardless
Fraud Investigator (6 month FTC)
GoCardless

Fraud Investigator (6 month FTC)

GoCardless

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. Were making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. Were an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne. 

The role

The Fraud Operations team is focused on conducting investigations to identify and mitigate high-risk behaviour to protect GoCardless from fraud risks. We have a duty to banking partners, regulators, schemes, merchants and their customers to review and monitor accounts and transactions with the utmost care.
You'll be working as part of a small, close-knit team, conducting fraud investigations in a busy, dynamic and quality-focused environment. 

What excites you

  • Monitor the risk alert queue and identify high-risk behaviour within the business portfolio 
  • Conduct fraud investigations within service-level agreements to reduce potential revenue losses 
  • Attain a thorough understanding of GoCardless products, policies and processes 
  • Lead on customer-facing correspondence and work with various teams across the business to ensure we provide a seamless merchant experience
  • The opportunity to work in a newly built team and make important daily decisions that can make an impact on GoCardless future success
  • Working in a global fraud team where you can share experiences and learn from other team members who come from a variety of industries
  • Working in a high-growth environment where emerging risks and trends play a big part in our growth.

What excites us

  • You have experience in fraud investigations
  • You use your written English skills to strike the right tone with internal and external stakeholders. 
  • You use logic and reasoning to separate legitimate behaviour from suspected illicit activity 
  • You understand the implications of new information for both current and future problem-solving and decision-making 
  • You're driven by initiative and understand the impact of every decision you make on our merchants 
  • Results-focused: You can prioritise, organise, and show initiative and willing to get the job done 

 We don't expect you to meet every requirement. If you're excited by this role, we encourage you to apply.

Working hours: Monday-Friday 9am - 6pm, and willingness to work on some public holidays.

(some of) The good stuff

Salary range - the expected base salary range for this position is between €1500 and €2000 (gross).
Base salary ranges may vary and are determined by things like geography, level of experience, interview assessment and parity between you and fellow employees at GoCardless doing similar work. Please note that whilst we strive to offer competitive compensation, there is no guarantee that an offer will reach the upper limit of the stated range.

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (GC Fridays)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure its aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work. 
Mēneša bruto algaBruto mēnesī  € 1500 - 2000

Atrašanās vieta

    Rīga, Latvija
    Marijas iela 2a
  • Attālināta darba iespējas

Darba veids

  • Pilna slodze

Valodas

  •  Angļu
Kontaktpersona
Talent Team
GoCardless is an award winning fintech company, building the worlds bank payment network.

Were making open banking more accessible and bringing simple and secure direct bank payment solutions for people and businesses everywhere! GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

Following the acquisition of Latvia based start-up Nordigen, we are building a second headquarters in Riga, with plans to double our headcount in this region in 2023.



Reģistrācijas numurs07495895

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