Team Manager (m/f/d)/ Komandas vadītājs

TELUS digital

Apraksts
Pamatinformācija
Uzņēmums

Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager (m/f/d) for our offices in Riga, Latvia

We will offer:

Competitive Salary: Earn 1800 EUR gross plus attractive bonus.
Health Coverage: Private health insurance after 3 months of probation period.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Modern Workspace: Work in a great office, featuring modern workspaces and much more in one of Riga's most attractive areas.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.

Overview of tasks:

Leader Support: Providing support, mentorship, guidance and career development to the team. Leading a team through an exciting transition to build aspects such as problem solving, critical thinking, analytical and technical capabilities.
Expert Support: Identifying actionable insights, suggesting recommendations, and influencing team strategy through effective communication. Able to adapt quickly to changes in workflows/processes/procedures/product features.
Business Impact: Delivering projects involving quantitative analysis, industry research, and development. Ensure consistent performance according to the relevant service level metrics.
Intra-Day Coordination: Managing day-to-day operations ensure consistent quality and productivity across channels to add maximum value for advertisers. Establishing team goals and working with direct reports on strategies for results development.

What we expect:

Language Skills: Excellent communication skills in English, written and verbal.
Experience: Significant experience in a complex fast paced environment. Minimum 2 years of prior relevant people management experience.
Education: BA/BS degree preferred.
Work related skills: Strategic thinker with strong analytical and creative problem-solving skills. Passion for ensuring excellent customer service. Demonstrated proficiency in multi-tasking and prioritization. High level of integrity as demonstrated personally and professionally.

Join our team and apply now!

We are looking forward to your informative application. Our recruiting team will gladly answer all your questions.

Equal Opportunity Employer

TELUS Digital values diversity and grants equal opportunity regardless of age, civil status, disability, gender, nationality, race, religion and political beliefs, sex or sexual orientation. At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity. Applicants with special needs will be given preferential consideration if they are equally qualified.

About us: TELUS Digital is one of the world's leading providers of customer experience (CX) and digital services. With over 70,000 team members across the world, we provide customer service at its best in more than 50 languages for our international and well-known partners.

#LI-DNI

Additional Job Description Are you looking to develop your career and take on larger responsibilities in an exciting and growing business environment? We have the perfect job for you. We are currently looking for a Team Manager (m/f/d) for our offices in Riga, Latvia

Komandas vadītājs (m/f/d)

Tavi ieguvumi:

Konkurētspējīgs atalgojums: Atalgojums 1,800 EUR bruto plus pievilcīgi bonusi.
Veselības apdrošināšana: Veselības apdrošināšana pēc 3 mēnešu pārbaudes laika.
Labsajūtas priekšrocības: Regulāras augļu piegādes, bezmaksas dzērieni un pozitīva darba vide.
Mūsdienīga darba vide: Darbs lieliskā birojā ar mūsdienīgām darba telpām un daudz ko citu vienā no pievilcīgākajiem Rīgas rajoniem.
Darbinieku atlaides: Piekļūsti ekskluzīvām atlaidēm fitnesa centros, restorānos un citur.
Komandas gars: Piedalies sociālajās un sporta aktivitātēs kā arī komandas saliedēšanas pasākumos un saņem bonusus par jaunu darbinieku ieteikumiem.
Karjeras attīstības un izaugsmes iespējas: Pieeja mūsu Karjeras akadēmijai nepārtrauktai personīgai un profesionālai izaugsmei.
Dinamiska vide: Pievienojies multikulturālai komandai ar plakanu organizatorisko struktūru un darba kultūru, kurā visi uzrunā viens otru vārdā.

Tavi pienākumi:

Līdera atbalsts: Nodrošināt atbalstu, mentorēšanu, un sniegt vadlīnijas karjeras attīstības izaugsmei komandā. Vadīt komandu aizraujošā pārejas periodā, lai attīstītu problēmu risināšanas, kritiskās domāšanas, analītiskās un tehniskās spējas.
Eksperta atbalsts: Identificēt noderīgus ieskatus, ieteikt risinājumus un ietekmēt komandas stratēģiju ar efektīvas komunikācijas palīdzību. Spēja ātri pielāgoties izmaiņām darba plūsmās/procesos/procedūrās/produktu funkcijās.
Biznesa ietekme: Nodrošināt projektus, kas saistīti ar kvantitatīvu analīzi, nozares izpēti un attīstību. Nodrošināt nepartrauktu darbību saskaņā ar atbilstošiem pakalpojuma līmeņa rādītājiem.
Ikdienas koordinācija: Pārvaldīt ikdienas darbības, nodrošinot kvalitatīvu un produktīvu atbalstu reklāmdevējiem. Darbā ar komandu noteikt mērķus veiksmīga rezultāta sasniegšanai.

Tavas prasmes:

Komunikācijas prasmes: Izcilas angļu valodas komunikācijas prasmes, gan mutvārdu, gan rakstiskās.
Pieredze: Svarīga pieredze ātri mainīgā vidē. Vismaz 2 gadu pieredze cilvēku vadīšanā.
Izglītība: Priekšroka BA/BS grādam.
Ar darbu saistītās prasmes: Analītiskas un radošas problēmu risināšanas prasmes. Kaislība vēlme nodrošināt izcilu klientu apkalpošanu. Pierādīta prasme vairāku uzdevumu veikšanā un prioritāšu noteikšanā. Augsts integritātes līmenis gan personīgā, gan profesionālā līmenī.

Pievienojies mūsu komandai un nodrošini uzņēmumam panākumus!

Mēneša bruto algaBruto mēnesī € 1800