Meklēšanas rezultātiDigital Trust and Safety Analyst with Russian (m/f/d)/ Digitālās uzticamības un drošības analītiķis

263

Digital Trust and Safety Analyst with Russian (m/f/d)/ Digitālās uzticamības un drošības analītiķis

TELUS digital

Digital Trust and Safety Analyst with Russian (m/f/d)/ Digitālās uzticamības un drošības analītiķis

TELUS digital

Apraksts
Pamatinformācija
Uzņēmums

Your benefits:

Competitive Salary: Earn up to EUR 1,320 gross.
Comprehensive Training: A fully paid training period will set you up for success.
Health Coverage: Private health insurance after 3 months of probation.
Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:

Client Understanding: Back office support only. Taking over general administrative tasks.
Expert Support: Provide online support for specific cases
Business Impact: Play a crucial role in helping achieve the companies business targets.
Customer Satisfaction: Achieving and ensuring the quality standards.

Your skills:

Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.
Experience: Affinity with back office services.
Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
Professional Approach: A solutions-driven mindset and goal-oriented work approach.
Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
Eagerness to Learn: Passionate about continuous learning and research.
Eligibility: EU citizenship or Latvian Residence Permit is required.

Join Us and Be the Voice that Drives Success!

Proficiency in Russian and English is required to lead a team that provides customer support (outbound calls, emails, and chats) for international clients. Performing tasks related to verbal and written customer support abroad (worldwide, where communication is in Russian and English) is essential for the company's core operations. Referring to Article 32, Paragraph 2, regarding job advertisement publication, it should be noted that Russian and English language skills at TELUS Digital are an objective prerequisite for customer service.

Mēneša bruto algaBruto mēnesī € 1320