126
Reģistrācijas numurs: 40103815035
- Apraksts
- Pamatinformācija
- Uzņēmums
Position overview
We are looking for a passionate Technical Analyst to gather and analyze business requirements, design technical solutions, and ensure smooth implementation and support of our software systems. If you thrive in a fast-paced environment and enjoy solving complex problems, wed love to hear from you!
Responsibilities
- Collaborate with stakeholders to gather and understand business requirements.
- Work with SO, FA, and Technical Architects to design technical solutions.
- Create detailed technical specifications and use cases.
- Assist in developing test plans and test cases.
- Participate in system integration testing.
- Provide technical builds and perform necessary tests.
- Seek approval from the Technical Architect.
- Assist in deploying software solutions.
- Conduct training sessions for developers and technical staff.
- Provide ongoing technical support.
- Provide fixes for bugs during hypercare.
- Identify and fix gaps based on end-user feedback.
- Provide guidance to resolve tickets.
- Actively participate in resolving medium changes raised as part of AMS.
Required skills and experience
- Minimum 3 years of experience with ITIL process design & build.
- 3-7 years of experience with ITSM tools (ServiceNow).
- Experience with JIRA, Manage Engine, BMC Remedy, Azure, or any other cloud working experience.
- Proficiency in JavaScript, TypeScript, or Python.
- Experience in implementing and migrating service management platforms.
- ITIL v4 foundation certification.
- Good knowledge of IT Services functions and other business functions such as HR, Finance, Customer, or Risk.
- Experience in process re-engineering and process assessment.
- Preferred Certifications: ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist ITSM, ServiceNow Certified Implementation Specialist Service Mapping, ServiceNow Certified Implementation Specialist Software Asset Management.
We offer
- Monthly gross salary 2220-2775EUR, depending on skills and experience;
- Partially working from home option;
- Transportation allowance;
- Health, accident and critical illness insurance;
- Annual bonus program and special recognition awards;
- Excellent working conditions in modern environment;
- An international exposure in a cross-cultural community;
- Training, great opportunities to grow and develop your career nationally and internationally;
- Companys social events;
- Birthday holiday.
We are proud to offer an international working experience with a tight-knit network of employees, making it easy to connect and learn from people all across our different functions. On top of that we are a truly innovative company with a strong team spirit, openness to new ideas, and great opportunities to grow and develop your career.
Please be informed that allnex conducts background checks as part of our hiring process.
€
2220 - 2775
Atrašanās vieta
- Rīga, Latvija
Gunāra Astras iela 1c
Darba veids
- Pilna slodze
Valodas
- Angļu
Kontaktpersona
Baiba Buceniece
Baiba Buceniece
Eight reasons why you should join allnex:
We are in the lead. We are proud to be the largest industrial coating resins supplier in the world
We are pioneers of green thinking. Being environmentally responsible has always been a key part of what we do
We are entrepreneurs. We strive to be the strategic partner for our customers, providing innovative solutions for their needs.
We celebrate diversity. Diverse in our backgrounds, talents and ideas, we can accomplish anything together.
We have a rich history. We have a strong heritage in leading chemical companies globally, dating as far back as 1918.
We prioritize our people. Our company is only as good as the sum of our people. We focus on training, promoting leadership and teamwork to help you succeed.
We are global as it gets. 35 countries, 50+ nationalities, clients almost everywhere.
We are great bunch of people. If you enjoy connecting and working with talents across the globe, you've come to the right place.
Reģistrācijas numurs: 40103815035
Tev varētu interesēt arī:
Ekonomists/-e vai vecākais/-kā ekonomists/-e Monetārās politikas pārvalde
Grāmatvedis/-e (grāmatveža palīgs)
Grāmatvedis/-e