104
Reģistrācijas numurs: 40203110019
- Apraksts
- Pamatinformācija
- Uzņēmums
We are looking for an HR Processes Methodologist to join our Trevolution team within Dyninno Group travel division and support Dreamport project.
Trevolution is a global leader in air ticketing and travel services, serving retail and corporate clients in 50+ markets. With over 20 years of expertise and an entrepreneurial spirit at our core, we combine modern tech with a customer-first approach to simplify travel. As the 4th-largest US airline ticket consolidator, we partner with 70+ airlines, offering a full booking experience with expert support focused on value and convenience. Our products, including online sales, call bookings, and semi-OTAs, are continually expanding to meet market trends.
Dreamport is an online platform that allows anyone - despite their location or experience - to learn and earn as an Independent Travel Manager on a freelance basis. Dreamport is a part of Trevolution, the Dyninno Group travel division.
As the HR Processes Methodologist you will be responsible for optimizing the freelancer journey, improving retention, and ensuring a seamless onboarding and training experience. This role involves developing alternative career paths, refining HR processes, and implementing change initiatives that align with business goals.
Responsibilities:
- Optimize the agent journey to improve retention, eNPS, and LTV.
- Develop alternative career paths and onboarding processes for freelancers.
- Analyze retention trends and execute action plans.
- Formulate C&B policies.
- Enhance training and nesting processes with the Training department.
- Improve HR processes to reduce time-to-hire, cost of acquisition, and time-to-sell.
- Propose solutions for team formation to maximize GP and tenure.
- Document change management activities and provide regular progress reports.
- Collect feedback from business leaders and freelancers for process improvements.
- Oversee implementation of HR changes, ensuring adherence to budgets and timelines.
- Monitor and evaluate HR initiatives, making adjustments as needed.
- Ensure scalability of changes across global operations.
Requirements:
- Experience in HR, Change Management, or Workforce Optimization.
- Strong background in HR process improvement, retention strategies, and freelancer engagement.
- Excellent English language communication skills.
- Experience in training, onboarding, and С&B policy development.
- Strong project management skills with a data-driven HR approach.
There is no one-size-fits-all here, we are quite flexible and use an individual approach with every candidate we meet. While getting familiar during our interview, we try to understand where your working experience, professional skills and future contribution to the company can be applied within our multiple business projects.
We don't want to set any limits, but if we are naming the numbers, then the salary for this position is between 2,500 EUR Gross and 3,000 EUR Gross per month.
With us you will:
- Be a part of a top-tier team, work on projects that reach millions worldwide, and create complex in-house products and solutions.
- Learn and exchange ideas in lectures and workshops led by colleagues and team leads.
- Get health benefits: fully covered health insurance after end of the trial period (dentistry, out-patient treatment, mental health, medicine, etc.), well-being activities, vaccination days.
- Enjoy employee discount programs and have fun at monthly internal activities and celebrations.
- Work from a modern and well-equipped office in the center of Riga, with parking space for bikes and scooters, fresh fruits and coffee on a daily basis.
Why Join Us?
We thrive in a dynamic global culture where collaboration and a competitive, sales-focused mindset are key, always empowering our team to seize learning and growth opportunities.
Ready to bring new energy into travel with us? Join us!
Please note that the processing of your personal data takes place in accordance with the privacy notice, which could be found here - https://dyninno.com/en/privacy-notice-latvia/
Personnel selection is provided by the competence center of the Dyninno Group of Companies DYNATECH LLC, Reg. No. 40203110019, address: Jeruzalemes Street 1, Riga, LV-1010, license issued by the SEA for the provision of work placement services No.61/2021 (17.11.2021.)
€
2500 - 3000
Papildu informācija: The salary for this position is between 2,500 EUR Gross and 3,000 EUR Gross per month.
Atrašanās vieta
- Rīga, Latvija
Jeruzalemes iela 1
Darba veids
- Pilna slodze
Prasmes
Valodas
- Angļu
- Latviešu
Kontaktpersona
Karina A.
Karina A.
Dyninno is a global group of companies delivering market-leading products in travel, fintech, and entertainment. With over 5,100 professionals in 20 countries and 50+ markets, we create and promote our offerings through cutting-edge technology and a visionary approach. Our key divisions are: Trevolution, offering air-ticketing and travel services in partnership with 70+ airlines worldwide; Fintech, providing solutions in loans, investments, and banking; and Entertech, transforming talent search through state-of-the-art tools.
At the core of our operations is Dynatech, a multi-product hub where IT, marketing, and administrative expertise come together to drive our business forward. With experts spread across Latvia, Dubai, and India, we tap into the latest trends and innovations to deliver modern, game-changing solutions to clients in over 50 countries.
Our global culture is the one where entrepreneurial spirit is encouraged, learning never stops, and growth is within reach. Together, we build a future of progress and possibilities.
Reģistrācijas numurs: 40203110019
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