220
Reģistrācijas numurs: 40203360844
- Apraksts
- Pamatinformācija
- Uzņēmums
Were seeking a hard-working Spanish Speaking Customer Support Specialist to help customers troubleshoot tricky (and not-so-tricky) problems all day, every day. This is an entry-level position, but prior experience working with customers is a must. The ideal candidate is comfortable switching gears quickly, and passionate about helping people. In this role, you'd be the heart and soul of ITELVO.
IF YOU ARE:
- Fluent in Spanish and English languages not less than B2 level (any additional language is counted as an advantage);
- You have highly developed client management skills;
- Able to work under the pressure;
- A creative problem-solving mindset to understand complicated customers needs and find the best solution.
DUTIES:
- Resolve customer complaints, troubleshoot issues, and offer effective solutions to ensure customer satisfaction;
- Assist customers with product information, billing inquiries, and technical support;
- Assist in training Junior Customer Support Representatives;
- Working schedule includes day and night shifts.
WE OFFER:
- Highly competitive salary 1550-2200 (bruto) EUR;
- Good office environment, daily office snacks;
- Fully covered health insurance policy (includes dental care, psychotherapy, and medical massage therapy);
- 100% paid gym and pool membership or any other sports activity (including billiards, darts, and bowling);
- A fun, young, friendly and helpful team;
- Team-building events;
- Free snacks, fruits, tea, and coffee;
€
1550 - 2200
Atrašanās vieta
- Rīga, Latvija
Latvia, Riga, Krišjāņa Valdemāra street 118
Darba veids
- Pilnas slodzes maiņu darbs
Prasmes
Valodas
- Angļu
- Spāņu
Kontaktpersona
Human Resources Department
Human Resources Department
ITELVO ready-made solutions are a great way to organize active interaction with the target audience. We will help you to streamline processes and save money. Our contact center services are provided by a team of more than 100 professional operators with solid experience in customer care and various languages of communication to suit the needs of your business.
Reģistrācijas numurs: 40203360844
Tev varētu interesēt arī:
Klientu Apkalpošanas Operators Čatiem un E-pastiem Latviešu un Krievu valodā
Customer support specialists
Biroja Administrators/-e