520
Reģistrācijas numurs: 40203068277
- Apraksts
- Pamatinformācija
- Uzņēmums
About the Job
As Senior CRM Manager, you will own our CRM strategy end-to-end. You will build, execute, and optimise multi-channel campaigns across email, SMS, on-site messaging, and Telegram. This role requires a data-driven mindset, firm structure, and the ability to run CRM programs that directly influence revenue, retention, and customer lifetime value.
Key Responsibilities
- Lead the CRM strategy for your market, including segmentation, targeting, personalisation, and lifecycle flows.
- Drive customer retention and value growth through automated and campaign-based communication.
- Work closely with marketing, product, and data teams to ensure CRM supports business objectives.
- Plan and execute CRM campaigns, promotions, and experiments that increase engagement and revenue.
- Build and refine customer journeys, ensuring every touchpoint is optimised and measurable.
- Develop reporting frameworks, analyse performance, and implement improvements.
- Oversee daily CRM operations: data quality, audience building, and multi-channel execution.
- Stay updated on CRM best practices and introduce new ideas and approaches.
Skills & Experience
- 3+ years in CRM, retention marketing, or lifecycle roles.
- Experience working with any CRM system.
- Strong analytical mindset and the ability to make decisions based on data.
- Excellent communication skills.
- Previous experience in casino, betting, or online gaming is a strong advantage.
- Comfortable working in a fast-paced, cross-functional environment.
- Proactive, structured, ownership-driven approach.
We Offer
- Hybrid working model (office + remote flexibility).
- Flexible, informal environment with minimal bureaucracy.
- Gross salary €4000 - 5000.
- Office in the centre of Riga.
- Free lunch, snacks, and great coffee every day.
- Health insurance with gym or pool membership.
€
4000 - 5000
Atrašanās vieta
- Rīga, Latvija
- Hibrīddarbs
Darba veids
- Pilna slodze
- Elastīgs darba laiks
Prasmes
Valodas
- Angļu
Kontaktpersona
Arturs Sarma
Arturs Sarma
Based in Riga, Latvia, we bring top-notch entertainment to players in Latvia and beyond. With industry-leading gaming content and exceptional service, our team of professionals ensures an unforgettable gaming journey for all. Join us today, and let the games begin!
Reģistrācijas numurs: 40203068277
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