769
Reģistrācijas numurs: HR: CH-020.3.021.735-5
- Apraksts
- Pamatinformācija
- Uzņēmums
Henley & Partners is the global leader in Residence and Citizenship by Investment. Each year, hundreds of wealthy individuals, families, and their advisors rely on our expertise and experience in this area.
Our continued growth created the opportunity to join our team as a Relationship Manager (French speaking).
This position is based in Riga, Latvia.
The primary role is to perform all activities required in terms of the compilation and submission of client applications for the relevant residence or citizenship program and to deliver world-class, industry leading customer service to new and existing clients.
This role requires excellent time and task management skills and the ability to manage multiple conflicting priorities. Able to foresee problems and prevent them by taking action and to effectively interpret and anticipate Client needs.
The main duties include:
- Serve as the primary client contact advising and assisting clients on the complex and detail-oriented application process
- Build and execute a client-centric relationship framework inclusive of regularly scheduled status calls & application reviews
- Establish and maintain customer satisfaction through account planning, proactive client communication, and issue remediation
- Monitoring deadlines and keeping track with CRM database
- Observe completeness of applications, identify errors and make sure the applications are up to the required standard
- General administrative tasks such as accurate filing of electronic correspondence and documents, opening and closing clients files.
- Open, administrate and close timesheets for clients additional services. Issue invoices and follow-up payments
- Continuously identify and exploit cross-selling opportunities that embed the firm and its offerings with client needs
Qualifications:
- Experience in finance and/or wealth management and/or paralegal and administration
- Experience with multi-level client relations.
- Superior written and verbal communication skills in French and English.
- Ability to work both independently and within a team environment, with focus and excellent attention to detail.
- Proficient in Microsoft Word, Excel, and CRM
The ideal candidate should demonstrate a highly accurate, utmost discipline, and detail-oriented functioning. Additionally, he should feel comfortable working in an independent and proactive manner as well as being able to manage heavy workloads under restricted timelines.
We offer a varied, multifunctional, and interesting assignment with the opportunity to enhance your expertise and experience in a multicultural environment.
€
2200
Atrašanās vieta
- Rīga, Latvija
Darba veids
- Pilna slodze
Kontaktpersona
Henley & Partners Switzerland AG
Henley & Partners Switzerland AG
Reģistrācijas numurs: HR: CH-020.3.021.735-5
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