847
Reģistrācijas numurs: 40203205428
- Apraksts
- Pamatinformācija
- Uzņēmums
SUN FINANCE is a Riga-based fintech company providing financial services across four continents. Founded in 2017, we’ve grown beyond the startup phase—but we’ve kept its energy and innovation, now strengthened by stability and a great work environment.
Our success-driven team thrives on collaboration, ambition, and shared growth. And we’re not slowing down. Join us and be part of what’s next!
JOB MISSION
As part of our IT support team, you will be the first point of contact for colleagues with technical issues. Your mission will be to keep our daily work running smoothly by solving problems, maintaining systems, and helping users make the most of our IT tools. From troubleshooting software and hardware issues to guiding users through solutions, you’ll play a key role in ensuring everyone can work efficiently and without interruptions.
OUTCOMES
- Provide technical support and assistance to users on software, hardware, and IT systems
- Maintain workstations and the local network, resolving IT-related issues
- Install, configure, and maintain software and hardware
- Manage IT inventory and user access rights
- Advise users on IT solutions and proper system usage
- Perform on-site and remote troubleshooting using diagnostic techniques
- Escalate unresolved issues to the next level of support when necessary
- Log incidents and solutions, and follow up on user requests
- Proactively suggest improvements to IT processes and infrastructure
REQUIREMENTS
- At least 2 years of experience in IT user support (preferred)
- Experience with Windows Server administration (installation and maintenance)
- Knowledge of Microsoft Active Directory and Microsoft Entra ID
- Experience with Exchange mailbox administration, Group Policies, and Domain Controllers
- Basic networking knowledge (VPN, TCP/IP, DNS, DHCP)
- Knowledge of VoIP / PBX systems (configuration and basic troubleshooting)
- Good command of Latvian and English, both written and spoken
- Ability to work independently, troubleshoot issues, and make decisions
- Strong attention to detail, analytical thinking, and communication skills
- Willingness and ability to learn independently
As advantage
- Experience working with routers and switches
- IT certifications (Microsoft, Cisco, or similar)
BENEFITS
- Flexible working hours start as late as 10 am
- Health insurance
- Well-being activities, surprises, and birthday gifts (sporty challenges, mini competitions with prizes)
- Supporting self-driven learning (i.e., paid conference fees, relevant Udemy courses etc)
- Receive bonuses for long-term cooperation like extra holidays, etc.
- Free coffee & soft drinks to fuel those tough mornings
- Variety of snacks and soups at the kitchen
- Enjoy the private gym
- Learn and grow in a company of over 10 nationalities
- No suits! Unless it's Carnival or Halloween
- Salary range 1600–2500 EUR gross depending on work experience and skills
€
1600 - 2500
Atrašanās vieta
- Rīga, Latvija
Skanstes 52, Rīga, LV - 1013
Darba veids
- Pilna slodze
Kontaktpersona
Anete Špundzāne
Anete Špundzāne
At Sun Finance you will be a part of a company where everything is possible. Here we set only the highest goals and work hard to reach them. Our team's success-oriented mindset has allowed us to land a spot in the prestigious ranking of Europe's fastest-growing companies recognized by The Financial Times for four consecutive years. We believe in the power of companionship - supporting our colleagues and sharing knowledge is an important part of our every day life. Managed by seasoned professionals in finance, IT, risks and fintech, Sun Finance will offer an opportunity for you to grow along with us.Join Sun Finance!
P.S. We also know how to have fun.
Reģistrācijas numurs: 40203205428
Tev varētu interesēt arī:
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IT User Support Specialist