Norwegian is continuing with our growth in Riga and we are now looking for more talent to join our Customer Care Centre. Working as a Customer Care team member you will be an ambassador for Norwegians friendly customer service and you have a strong interest of resolving acute issues related to our customers travel needs. You provide high standard of customer service, have a strong work ethic and are willing to work as a part of a team and independently.
The Business Center in Riga is responsible for replying to all requests from passengers. This includes everything from the booking process until the passenger leaves the airport. To support our new Business Center in Riga, we are looking for representatives in different roles to ensure that we can deliver excellent customer service, and also good and relevant communication across all channels (phone, e-mail, social media, live chat).
We are looking for both Coordinators and Consultants to join our team.