Customer Service Representative USA (Fixed Term)
Customer Service Representative USA (Fixed Term)
Customer Service Representative USA (Fixed Term)
Solvay Business Services Latvia SIA
Customer Service Representative USA (Fixed Term)
Customer Service Representative USA (Fixed Term)

Customer Service Representative USA (Fixed Term)Solvay Business Services Latvia SIA

Prasības kandidātiem

  • 2 - 3 years of experience in Customer Service or other relevant role (preferably within international companies);
  • Very good communication skills, including listening, verbal and written. Developed negotiation skills and telephone communication skills;
  • Strong customer focus;
  • Excellent computer skills, ability to use Gmail, Excel, preferably experience with ERP system/s;
    Advanced level of English (both written and verbal);
  • Ability to work in late shifts (15:00-24:00).

Darba pienākumu apraksts

  • Responsible for following up on all aspects that have an impact on the day-to-day customer satisfaction;
  • To be the interface between the customer and Solvay for all steps through order life-cycle (order owner);
  • Ensuring fulfillment of orders as well as that all customer issues are fully and effectively resolved;
  • Building and maintaining good relationships with internal & external customers.

Mēs piedāvājam

  • A market-competitive remuneration package and excellent benefits;
  • Appreciation and Recognition programs;
  • Opportunities to develop your career in an international environment;
  • Professional training and inspiring opportunities to learn from the experts;
  • Fixed-term contract with the potential to go permanent;
  • Excellent benefits like health, life, accident insurance, mobile working opportunities, home office allowance etc.