We are Norwegian all the way and will be our customers smart move; we work hard to be the low-cost choice with a high-quality experience. We aim to be the sustainable option and a reliable ride by deliver smart solutions for our customers so they can tailor their journey to their needs.

Make your smart move now and join our team!

Could you be our new IT Support Specialist ? You will be a part of our IT department and report to Head of IT Operations and Infrastructure. The role will be located at our Riga Support Office.

You will be responsible for:

• Prepare, install, and maintain all data, pc and telephony device for end users
• Replace, update, configure the workstations (Newcomers, departures, internal moves)
• Control and manage stock of devices and relationship with providers 
• Answer requests by email, telephone, and personal attendance at Riga Office
• Keep all IP phones, printers, computers, meeting room equipment under control
• Receive, register, classify and prioritize inquiries
• Make an initial assessment of all inquiries based on agreed service level, making a first approach to the solution before proceeding with second / third line’s help
• Follow up and escalate inquiries according to agreed service level
• Keep users and customers informed about status and progress

This job will be for you if:

• You have higher education
• You have experience delivering service to large companies, at least 3 years
• You have previous experience from Help/Service Desk
• You have knowledge of Office 365, AD and Windows OS

You are our ideal candidate if:

• You are fluent in English written and verbal
• You have good communication skills
• You are customer-oriented and service minded 
• You have good technical understanding

Join us and enjoy our company benefits:

• Competitive company benefits including employee priced tickets
• Health insurance 
• Salary range EUR 1300 -1500 monthly
• Positive and exciting place to work in a global organization
• Challenging, variable and dynamic environment

So what are you waiting for? Apply now and make your smart career move!

If you are ready to spontaneously combust at the thought of working with us, we want you to click the Apply Now button to complete our online application. You will need to upload a recent copy of your resume with a cover letter and tell us why you want to join us.


Please note: We can only accept applications that have been submitted through our recruitment system