Requirements for candidates
- Moderate video/photo/text content for the website;
- Handle and resolve customer complaints;
- Report abnormal increase in complaints to the management team.
- Excellent English skills (Native English speaker is a plus);
- Content moderation experience;
- Sufficient IT background;
- Good Russian skills;
- Ability to work flex hours (nights and weekends);
- Ability to work under pressure and meet deadlines;
- Online Customer Support experience;
- Able to work legally in EU without the need to obtain a work permit.
What we offer
We are looking for a Support&Moderation Specialist to join the growing support team of our web-based entertainment project. The company offers an excellent working environment, a competitive salary, and the chance to work for a developing international company.
If you know how to deal with the users’ voice online, that’s your job!
The candidate must have an EU work permit.